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How Organisational Performance is Affected by Strategic Corporate Social Responsibility (CSR).
This paper aims to report as a study that contributes to the understanding of the roles of strategic corporate social responsibility (CSR) in overall organisational performance. The approach to the paper was by the review of acclaimed researches with…
How Service Experience Leads to Brand Loyalty: Perspective from the Telecom Sector in Ghana
This paper seeks to investigate the relationship amongst service experience, customer satisfaction and brand loyalty in the Ghanaian telecommunication industry. Students from Central University College Accra were selected randomly to respond to a…
Human factor analysis framework for Ghana’s mining industry
In an attempt to incorporate human factors into technical failures as accident causal factors, researchers have promoted the concept of human factor analysis. Human factor analysis models seek to identify latent conditions within the system that…
