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Incident causal factors and the reasons for conducting investigations: a study of five ghanaian large-scale mines
Background
This research sought to understand the perspective of mineworkers regarding incident investigations, with the objective of identifying incident investigations improvement opportunities. First, through interviews, the research sought to…
This research sought to understand the perspective of mineworkers regarding incident investigations, with the objective of identifying incident investigations improvement opportunities. First, through interviews, the research sought to…
Improving the safety of smoked fish through kiln design the case of FAO-Thiaroye technique in Ghana
Smoked fish is a major source of animal protein for Ghanaians. However, traditional methods for processing the commodity potentially expose consumers to food safety risks. The methods typically rely on burning wood as fuel to cook and flavour fish.…
Improving Remedial Measures from Incident Investigations: A Study Across Ghanaian Mines
Background
Learning from incidents for accident prevention is a two-stage process, involving the investigation of past accidents to identify the causal factors, followed by the identification and implementation of remedial measures to address the…
Learning from incidents for accident prevention is a two-stage process, involving the investigation of past accidents to identify the causal factors, followed by the identification and implementation of remedial measures to address the…
Improving customer service in the banking industry-case of Ghana Commercial Bank (GCB)-Ghana
Customer service has become so vital and significant to consider especially in the financial business sector whether locally or globally. As banks continue to provide an increasing number of financial services and products, they face the challenge of…