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                <text>Human Resource development climate and employee engagement in developing countries</text>
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                <text>Theresa Obuobisa-Darko, Victoria Tsedzah</text>
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                <text>The purpose of the paper is to identify the specific dimensions of Human Resource Development Climate (HRDC) that significantly affect Employee Engagement (EE). It places the importance of HRDC in enhancing EE within the public sector in a developing country and finds answer to the question on the dimension of HRDC that causes employees to be engaged. The paper uses a self-designed questionnaire, made up of Rao and Abraham (1990) HRD Climate survey and Utrecht Work Engagement Scale by Schaufeli et al., (2002) to gather data from 355 respondents and analysed using multiple regression. Based on the data analysed, results showed that HRDC has a positive and significant effect on employee engagement. Additionally, it was found that employees are highly engaged in situations where their organisation exhibits the HR Mechanism dimension of HRDC. The limitation is, it did not focus on the entire public sector but focused on civil servant. It is therefore recommended that further studies could be carried out with focus on other public sector organisations to confirm or refute the findings. This study adds to the limited literature on HRDC and EE in public sector organisations in a developing country. This finding brings to bear the major dimension of HRDC that managers should focus on to improve employee engagement in a developing country where there exist a high power distance culture.</text>
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                <text>Leadership style and employee behaviour: A reciprocal relationship</text>
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                <text>Kwame Ameyaw Domfeh, Theresa Obuobisa-Darko, Lawrence Offei Asare</text>
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                <text>An effective leader is one who has a purpose and is able to influence his followers to enable them achieve that goal successfully. This paper adopted the literature review research method to look at the cause and effect relationship between the leader and followers. Information was collected from multiple databases as well as textbooks. Areas considered included the definition of leadership and the cause and effect relationship between leaders and followers, by identifying the influence leaders have on employee behaviour, specifically performance and voluntary turnover. It was identified that Leadership, explained as a systematic process where individual (s) influence (s) others towards the achievement of desired goals in interpersonal relationship, has influence on employees, specifically their performance and voluntary turnover. For further studies, it is suggested that data is gathered and analysed to confirm or refute the finding of this relationship between leaders and their followers in both private and public sector organisations.</text>
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                <text>Assessing students’ satisfaction: An approach to help improve services rendered to university students</text>
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                <text>Victoria Adzoa Tsedzah, Theresa Obuobisa-Darko</text>
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                <text>Knowing student’s level of satisfaction is of vital importance in this current competitive environment where as many as fifty six (56) private universities have been established in Ghana within the last fifteen (15) years with each assertively looking for students. The study adopted a descriptive survey approach to conduct the study in Methodist University College Ghana, which is a private university. A modified Penn State Student Satisfaction Questionnaire was used to collect data from 428 respondents who were selected using the simple random sampling technique. Generally, students satisfaction with the various facilities and services require attention especially student services [Eta=. 522, Sig=. 056]. Based on the findings, it is suggested that the following should be put in place to improve students’ satisfaction: more lecture halls, improvement in the sanitation facilities, improvement in the lecturer-student relationship and online registration among others. Implications of these findings and future research directions are also discussed.</text>
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                <text>Psychological impact of COVID-19 pandemic and turnover intention: The moderating effect of employee work engagement</text>
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                <text>Theresa Obuobisa-Darko, Evans Sokro</text>
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                <text>The study aimed to understand the relationship between the psychological impact of the COVID-19 pandemic and turnover intention and the moderating role of employee engagement. Data were collected via a structured questionnaire through both hand deliveries of printed questionnaires and Google docs from 187 frontline employees in the Ghanaian public sector. The hypotheses were tested using structural equation modeling. There exists a positive and significant relationship between the COVID-19 pandemic and employee turnover intentions. Out of the three dimensions of work engagement, vigor had a significant negative moderating effect on the relationship between psychological impact and turnover intentions. This implies that the positive effect of the psychological impact of COVID-19 on turnover intentions is minimized, where employees have high levels of energy and mental resilience while working …</text>
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                <text>Leader behaviour to achieve employee engagement in Ghana: A qualitative study</text>
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                <text>Theresa Obuobisa-Darko, Kwame Ameyaw Domfeh</text>
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                <text>Purpose&#13;
The purpose of this paper is to identify the behaviour of leaders that enhances employee engagement (EE) in organisations. It locates the importance of EE and the role leaders play within the public sector in a developing country and finds answer to the question on the behaviour of the leader that causes employees to be engaged.&#13;
Design/methodology/approach&#13;
The paper uses qualitative method to identify the behaviour of leaders that causes and enhances employees to be engaged. It proposes a framework outlining what the leader does to ensure EE.&#13;
Findings&#13;
Based on results of data analysed, six behaviours of leaders were identified: seeking employee welfare and caring; openness and information flow; conscientiousness; good and cordial relationship; fairness and trust and lastly involvement in decision making.&#13;
Research limitations/implications&#13;
Limitation of the study was that it did not focus on the …</text>
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                <text>The impact of employee perception on the successful institutionalisation and implementation of performance management systems in developing countries: The perspective from …</text>
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                <text>Frank LK Ohemeng, Emelia Amoako‐Asiedu, Theresa Obuobisa‐Darko</text>
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                <text>Performance management (PM) has become a key instrument in the quest to ensure optimal operations by organisations in the public sector. Some scholars, though, believe that PM has failed because of employees' negative perception and management's exclusion of employees from its development. Studies on the relationship between employee perception of PM and its effectiveness in the public sector are limited. We argue that management must value employee perception more highly than they do at present because it is unlikely employees would be willing to take an active part in implementing a change with which they disagree or that they see as having no value. This study examines the effect of employees' perception on the institutionalisation and implementation of PM in developing countries, with specific reference to Ghana.</text>
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Change in public organisations has become inevitable in modern times. Yet, implementing change continues to be problematic, especially the attempt to introduce performance management (PM) in the sector. The purpose of this paper is to examine how HR managers are using sensegiving processes to attempt to institutionalise PM in public organisations in Ghana PM in public organisations in Ghana.&#13;
Design/methodology/approach&#13;
The paper utilises the mixed methods approach to examine the process of sensegiving. In using this method, the authors used focus group, as well as individual interview techniques and a quantitative survey of some selected organisations in the public sector.&#13;
Findings&#13;
The results of the study show that, four main activities, i.e. workshops, seminars and training, one-on-one communication, and unit meetings are employed in the process. The analysis indicates that these …</text>
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                <text>A growing number of studies prove a relationship between employee engagement (EE) and performance. Unfortunately, almost all originate in the developed world; the few that look at developing countries, including their public sectors, have focused more on the civil service and agencies, and neglect state‐owned enterprises (SOEs), despite their importance for delivery of public services. The purpose of this paper is to examine the impact of EE on task performance in SOEs in developing countries, with particular reference to Ghana. We purposively selected SOEs in the power sector and quantitatively surveyed their employees. We employed regression analysis to examine the link between EE and employee task performance. Our study, like those before it, shows that EE has a positive and significant effect on employee task performance. Our findings further suggest that for SOEs to achieve their targets with …</text>
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                <text>Theresa Obuobisa‐Darko</text>
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                <text>Engaged employees play significant roles toward organizational success. They exhibit different characteristics—dedicated, absorbed, and work with vigor. This paper explains the complex relationship between employee engagement (EE) and task performance in Ghana, a developing country with its unique collectivist and high‐power distance culture. Electricity Company of Ghana was purposively selected and its employees were quantitatively surveyed. Structural equation modelling, partial least squares, was used to examine the relationship. Results show that EE has a positive and significant effect on employee task performance (ETP). Results increase the level and confirmed generalizability of the findings that when employees are engaged, they perform better. Vigor, a dimension of EE, has significant impact on ETP than dedication and absorption.</text>
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                <text>Mohammed Ibrahim, Justice Nyigmah Bawole, Theresa Obuobisa-Darko, Abdul-Bassit Abubakar, Anthony Sumnaya Kumasey</text>
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                <text>Purpose&#13;
The extant literature posits several claims about the equitable resources allocation through compliance in public procurement management. Notwithstanding, there are hardly any empirical studies that explore the link between the causes and extent of compliance on one hand and value for money (VfM) on the other hand. The purpose of this paper is to investigate the efficacy of public procurement laws in ensuring VfM in a developing country context.&#13;
Design/methodology/approach&#13;
The study employs a qualitative case study approach involving three local government agencies in Ghana. Purposive and stratified random sampling strategies were used in selecting respondents who were interviewed through focused group discussions, semi-structured and open-ended questionnaires. The study utilizes an interpretivist/constructivist paradigm which allows for the co-creation of knowledge and subjectivity in …</text>
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Emerald Publishing Limited&#13;
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