72 10 3074 https://www.repository.gctu.edu.gh/files/original/2379e77e5ba2ff181edddbedd4ed0b24.pdf 08606465ff9ad91b7430ae5aba35cdaa Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Assessing students’ satisfaction: An approach to help improve services rendered to university students Creator An entity primarily responsible for making the resource Victoria Adzoa Tsedzah, Theresa Obuobisa-Darko Description An account of the resource Knowing student’s level of satisfaction is of vital importance in this current competitive environment where as many as fifty six (56) private universities have been established in Ghana within the last fifteen (15) years with each assertively looking for students. The study adopted a descriptive survey approach to conduct the study in Methodist University College Ghana, which is a private university. A modified Penn State Student Satisfaction Questionnaire was used to collect data from 428 respondents who were selected using the simple random sampling technique. Generally, students satisfaction with the various facilities and services require attention especially student services [Eta=. 522, Sig=. 056]. Based on the findings, it is suggested that the following should be put in place to improve students’ satisfaction: more lecture halls, improvement in the sanitation facilities, improvement in the lecturer-student relationship and online registration among others. Implications of these findings and future research directions are also discussed. Date A point or period of time associated with an event in the lifecycle of the resource 2015 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:qxL8FJ1GzNcC Language A language of the resource English https://www.repository.gctu.edu.gh/files/original/aab802b9f881838c1bf386e367039289.pdf 9565be8f532b864c5e7c7686eceb7197 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Psychological impact of COVID-19 pandemic and turnover intention: The moderating effect of employee work engagement Creator An entity primarily responsible for making the resource Theresa Obuobisa-Darko, Evans Sokro Description An account of the resource The study aimed to understand the relationship between the psychological impact of the COVID-19 pandemic and turnover intention and the moderating role of employee engagement. Data were collected via a structured questionnaire through both hand deliveries of printed questionnaires and Google docs from 187 frontline employees in the Ghanaian public sector. The hypotheses were tested using structural equation modeling. There exists a positive and significant relationship between the COVID-19 pandemic and employee turnover intentions. Out of the three dimensions of work engagement, vigor had a significant negative moderating effect on the relationship between psychological impact and turnover intentions. This implies that the positive effect of the psychological impact of COVID-19 on turnover intentions is minimized, where employees have high levels of energy and mental resilience while working … Publisher An entity responsible for making the resource available Elsevier Date A point or period of time associated with an event in the lifecycle of the resource 2023 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:abG-DnoFyZgCE Language A language of the resource English Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Leader behaviour to achieve employee engagement in Ghana: A qualitative study Creator An entity primarily responsible for making the resource Theresa Obuobisa-Darko, Kwame Ameyaw Domfeh Description An account of the resource Purpose The purpose of this paper is to identify the behaviour of leaders that enhances employee engagement (EE) in organisations. It locates the importance of EE and the role leaders play within the public sector in a developing country and finds answer to the question on the behaviour of the leader that causes employees to be engaged. Design/methodology/approach The paper uses qualitative method to identify the behaviour of leaders that causes and enhances employees to be engaged. It proposes a framework outlining what the leader does to ensure EE. Findings Based on results of data analysed, six behaviours of leaders were identified: seeking employee welfare and caring; openness and information flow; conscientiousness; good and cordial relationship; fairness and trust and lastly involvement in decision making. Research limitations/implications Limitation of the study was that it did not focus on the … Publisher An entity responsible for making the resource available Emerald Publishing Limited Date A point or period of time associated with an event in the lifecycle of the resource 2019 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:LkGwnXOMwfcC Language A language of the resource English Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The impact of employee perception on the successful institutionalisation and implementation of performance management systems in developing countries: The perspective from … Creator An entity primarily responsible for making the resource Frank LK Ohemeng, Emelia Amoako‐Asiedu, Theresa Obuobisa‐Darko Description An account of the resource Performance management (PM) has become a key instrument in the quest to ensure optimal operations by organisations in the public sector. Some scholars, though, believe that PM has failed because of employees' negative perception and management's exclusion of employees from its development. Studies on the relationship between employee perception of PM and its effectiveness in the public sector are limited. We argue that management must value employee perception more highly than they do at present because it is unlikely employees would be willing to take an active part in implementing a change with which they disagree or that they see as having no value. This study examines the effect of employees' perception on the institutionalisation and implementation of PM in developing countries, with specific reference to Ghana. Date A point or period of time associated with an event in the lifecycle of the resource 2018 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:UebtZRa9Y70C Language A language of the resource English https://www.repository.gctu.edu.gh/files/original/c36bcb81d7985a6a083bd7a7dcda3167.pdf 22edb8dee6ef2bbe23bf769b68487a9a Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Giving sense and changing perceptions in the implementation of the performance management system in public sector organisations in developing countries Creator An entity primarily responsible for making the resource Frank Louis Kwaku Ohemeng, Emelia Amoako Asiedu, Theresa Obuobisa-Darko Description An account of the resource Purpose Change in public organisations has become inevitable in modern times. Yet, implementing change continues to be problematic, especially the attempt to introduce performance management (PM) in the sector. The purpose of this paper is to examine how HR managers are using sensegiving processes to attempt to institutionalise PM in public organisations in Ghana PM in public organisations in Ghana. Design/methodology/approach The paper utilises the mixed methods approach to examine the process of sensegiving. In using this method, the authors used focus group, as well as individual interview techniques and a quantitative survey of some selected organisations in the public sector. Findings The results of the study show that, four main activities, i.e. workshops, seminars and training, one-on-one communication, and unit meetings are employed in the process. The analysis indicates that these … Publisher An entity responsible for making the resource available Emerald Publishing Limited Date A point or period of time associated with an event in the lifecycle of the resource 2018 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:YFjsv_pBGBYC Language A language of the resource English https://www.repository.gctu.edu.gh/files/original/5bdfe0abf9b81dfb2a07a45262a23e11.pdf 0b759e636bfb8e48865a8b05853f310a Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Employee engagement and task performance in state‐owned enterprises in developing countries: The case study of the power sector in Ghana Creator An entity primarily responsible for making the resource Frank LK Ohemeng, Theresa Obuobisa Darko, Emelia Amoako‐Asiedu Description An account of the resource A growing number of studies prove a relationship between employee engagement (EE) and performance. Unfortunately, almost all originate in the developed world; the few that look at developing countries, including their public sectors, have focused more on the civil service and agencies, and neglect state‐owned enterprises (SOEs), despite their importance for delivery of public services. The purpose of this paper is to examine the impact of EE on task performance in SOEs in developing countries, with particular reference to Ghana. We purposively selected SOEs in the power sector and quantitatively surveyed their employees. We employed regression analysis to examine the link between EE and employee task performance. Our study, like those before it, shows that EE has a positive and significant effect on employee task performance. Our findings further suggest that for SOEs to achieve their targets with … Date A point or period of time associated with an event in the lifecycle of the resource 2020 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:W7OEmFMy1HYC Language A language of the resource English Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Ensuring employee task performance: Role of employee engagement Creator An entity primarily responsible for making the resource Theresa Obuobisa‐Darko Description An account of the resource Engaged employees play significant roles toward organizational success. They exhibit different characteristics—dedicated, absorbed, and work with vigor. This paper explains the complex relationship between employee engagement (EE) and task performance in Ghana, a developing country with its unique collectivist and high‐power distance culture. Electricity Company of Ghana was purposively selected and its employees were quantitatively surveyed. Structural equation modelling, partial least squares, was used to examine the relationship. Results show that EE has a positive and significant effect on employee task performance (ETP). Results increase the level and confirmed generalizability of the findings that when employees are engaged, they perform better. Vigor, a dimension of EE, has significant impact on ETP than dedication and absorption. Date A point or period of time associated with an event in the lifecycle of the resource 2020 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:ns9cj8rnVeAC Language A language of the resource English https://www.repository.gctu.edu.gh/files/original/55855412d6c463f4e26c4d28fdc74bdc.pdf 1d11b64d86cc08aed1111049568f0e84 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The legal regime and the compliance façade in public procurement in Ghana Creator An entity primarily responsible for making the resource Mohammed Ibrahim, Justice Nyigmah Bawole, Theresa Obuobisa-Darko, Abdul-Bassit Abubakar, Anthony Sumnaya Kumasey Description An account of the resource Purpose The extant literature posits several claims about the equitable resources allocation through compliance in public procurement management. Notwithstanding, there are hardly any empirical studies that explore the link between the causes and extent of compliance on one hand and value for money (VfM) on the other hand. The purpose of this paper is to investigate the efficacy of public procurement laws in ensuring VfM in a developing country context. Design/methodology/approach The study employs a qualitative case study approach involving three local government agencies in Ghana. Purposive and stratified random sampling strategies were used in selecting respondents who were interviewed through focused group discussions, semi-structured and open-ended questionnaires. The study utilizes an interpretivist/constructivist paradigm which allows for the co-creation of knowledge and subjectivity in … Publisher An entity responsible for making the resource available Emerald Publishing Limited Date A point or period of time associated with an event in the lifecycle of the resource 2017 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:4DMP91E08xMC Language A language of the resource English https://www.repository.gctu.edu.gh/files/original/5d320fe2922f1156ac34b9ce0c9fe837.pdf 71a272c138d59552e6bc5bd547c1e917 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Leadership, employee engagement and employee performance in the public sector of Ghana Creator An entity primarily responsible for making the resource Emelia Amoako-Asiedu, Theresa Obuobisa-Darko Description An account of the resource Organisations are developing interest in the effective management of their employees’ performance in today’s competitive environment. Effective leadership has become increasingly necessary for organisations who are interested in improving employee performance. Extant literature confirms the role leaders play in the management of employee performance as well as ensuring high levels of employee engagement. This paper seeks to identify the relationship between leadership style, employee engagement and performance in public sector organisations. Adopting a mixed method approach, the study employed convenience sampling and data was obtained from questionnaire and interviews. Using the Partial Least Squares (PLS) approach of Structural Equation Modeling (SEM) and content analysis the results showed that motivation and quality play an important mediating effect on the effect of leadership on employee performance. It was also found that fairness, flexibility, involvement in decision making and creating an environment where an employee feels valued and respected made employees engaged. Results also showed that engaged employees perform to their maximum best. Date A point or period of time associated with an event in the lifecycle of the resource 2017 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:SeFeTyx0c_EC Language A language of the resource English Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Leaders’ behaviour as a determinant of employee performance in Ghana: The mediating role of employee engagement Creator An entity primarily responsible for making the resource Theresa Obuobisa-Darko Description An account of the resource The study aimed at identifying if engaged employees mediate the relationship between leader behaviour and employee task performance within the public sector in a developing country with unique cultural characteristics. Data gathered from 411 permanent employees was analysed using partial least square-structural equation modelling (PLS-SEM) technique. Results showed that employee engagement mediates partially the relationship between transformational leader behaviour and employee task performance unlike the relationship between transactional leader behaviour and employee task performance. Transformational leader behaviour was identified as the key leader behaviour that causes employees to be engaged. Practical and managerial implications are discussed. Publisher An entity responsible for making the resource available Springer US Date A point or period of time associated with an event in the lifecycle of the resource 2020 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:Zph67rFs4hoC Language A language of the resource English