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                <text>Museological Representations&#13;
of African-American History,&#13;
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                <text>My thesis comparatively analyzes museological representations of African-American&#13;
history, cultures, and experiences in four museums: the Birmingham Civil Rights Institute&#13;
in Birmingham, Alabama; the DuSable Museum of African American History in Chicago,&#13;
Illinois; the National Museum of African American History and Culture in Washington,&#13;
D.C.; and the International Slavery Museum in Liverpool, England. In addition to&#13;
examining these histories, this thesis also questions the roles of location and politics in the&#13;
creation of these museums, as well as how these elements impact the narratives presented&#13;
in each institution. Moreover, this thesis incorporates debates from museum studies and&#13;
tourism studies, applying concepts like authenticity and the tensions between education&#13;
and entertainment to black history museums. This research also questions how these&#13;
museums approach historical narratives in our modern world. In a highly-politicized time&#13;
in which truth and fiction have been falsely equated, this thesis considers how the purpose&#13;
of black history museums has evolved to respond to modern societal tensions. The&#13;
conclusions from this thesis will contribute a full-length study of museum analyses to the&#13;
field of African-American museum studies. While extensive research has been conducted&#13;
regarding the background of black historical preservation, the African-American museum&#13;
movement, and the origins of individual institutions, there have been no major&#13;
examinations of the ways that these museums represent history, how these representations&#13;
compare to those in other museums, and how black history museum narratives are&#13;
impacted by geographic, political, and cultural frameworks. Moreover, this thesis will&#13;
serve as one of the first large-scale engagements with the National Museum of African&#13;
American History and Culture in Washington, D.C. Finally, this thesis demonstrates the&#13;
importance of exploring the ways that African-American history is represented in a nonAmerican museum. This transatlantic focus extends the American-based scope that&#13;
currently dominates the field, and the original perspectives gained from this inclusion may&#13;
encourage further international engagement in future literature.&#13;
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                <text>Deciding which university to attend and what course to study are essential choices for&#13;
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information for prospective students, this study explores the quality and quantity of&#13;
information about undergraduate programs available in African Universities. The study&#13;
adopts the ALARA Model of Information Search on website, a novel methodology, which&#13;
brings together case study research, stakeholder roleplay and netnography. Taking the role of&#13;
a prospective student, the research explores the availability, location, accessibility, relatability&#13;
and actionability (ALARA) of information provided on University websites. The study found&#13;
that prospective students are short-changed as the Universities are not providing enough&#13;
information for them to decide. More than 70 per cent of the best Universities in Africa did&#13;
not provide any information for their prospective students about the programs they intend to&#13;
study. The study offers both theoretical and managerial implication. It extends knowledge&#13;
about marketing higher education, understanding student information search. The study also&#13;
highlights implication for University Managers, Academic staff, Marketing Communication&#13;
Team, Information and Communications Team and other teams responsible for developing&#13;
and updating the Universities’ website with current and relevant information about the&#13;
programs offered by the University</text>
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Lampung</text>
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                <text>The purpose of this study was to examine the influence of service quality on the community&#13;
satisfaction of users of the Kalianda – Sebesi Island BOM crossing service at the South Lampung&#13;
Regency Transportation Office. The data analysis used is using linear regression with the SPSS&#13;
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positive and significant influence between service quality on the satisfaction of community users of&#13;
the Kalianda-Sebesi Island BOM crossing service at the South Lampung Regency Transportation&#13;
Office, with an influence of 42.5.0% while the rest is described by other factors. The implication&#13;
based on the results of the study is that efforts have been made on the application system used for&#13;
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center to provide information on the crossing service schedule earlier and efforts have been made&#13;
to minimize complaints of passengers on board by always encouraging ship passengers to provide&#13;
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                <text>The sustainability and contribution of Generation Z influenced by hedonic and utilitarian values to use mobile money services for fee payment</text>
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                <text>The study is designed to establish the impact of Generation Z users' contributions towards sustainable continued use of mobile money service for fee payment among university students. Data for the study were gathered from 1211 students at three universities in the Bono region of Ghana. The study model was validated using structural equation modelling (SEM) with SmartPLS using the partial least structure (PLS). According to the findings of the study, hedonic and utilitarian factors significantly impact university students' continued intention to use mobile money services for fee payment. Also, the study findings determined that government policy and perceived usefulness had a significant impact on both hedonic and utilitarian values. The findings will guide mobile money providers on what factors to consider when improving their service to Generation Z users for payment and continued use of mobile money.</text>
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                <text>This study sought to find out the disruptions faced by Small and Medium Enterprises (SMEs), as a result of the outbreak of the COVID-19 pandemic, the survival strategies that they employed to remain operational and the lessons thereof, beyond the pandemic. A systematic literature review was used to fulfil the objectives of the study. The findings were that, for SMEs to survive, they had to embrace technology and acquire relevant skills of doing business; adjust their business strategies to operate online, different from the traditional brick-and-mortar transactions. This study’s theoretical contribution lies in its development of a framework for survival, coping and resilience strategies by SMEs to minimise the socio-economic and health challenges during and post pandemics.</text>
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                <text>Information and Communication Technologies (ICT) have become part of everyone's’ lives and imagining&#13;
a life without them seems almost impossible. Mobile phones and social media platforms, which are of&#13;
great importance in this thesis, are used for contacting friends and families, gathering news but also as a&#13;
tool for organizing a getaway. Therefore this bachelor thesis aims to answer the research question “How&#13;
and why refugees might change their ICT behaviour when migrating to Europe?”. Until now, this&#13;
questions has not been answered in the literature. Previous studies only focussed on the ICT use at the&#13;
specific location of migrants and refugees (in their home countries, en route or in their host societies),&#13;
examined the impact on ICT on social integration or treated the media discourse about refugees, for&#13;
example, on Facebook.&#13;
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different nationalities in two refugee centers in Düsseldorf, Germany, asking them about their individual&#13;
ICT behaviour in their countries of origin, en route and in Germany. Based on the method of discourse&#13;
analysis, the interviews reveal that the mobile phone as well as social media platforms are of great&#13;
importance for refugees as they enable them to take part in their loved ones lives despite the&#13;
geographical distances. On the other hand refugees did not changed their ICT behaviour now living in&#13;
Germany compared to their home country, the purpose, however, did changed.</text>
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                <text>Te situation caused by the Covid-19 global crisis has led universities to make&#13;
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(Bao, 2020). Universities have had to urgently adapt their strategies to respond&#13;
to the crisis since the beginning of the epidemic to carry on with their daily&#13;
tasks efciently (Ali, 2020; Kieu et al., 2020).</text>
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Customer satisfaction through constructs like service quality and perceived brand&#13;
value. The study used quantitative research method in order to collect data from the&#13;
convenience sample. The data was collected from two different countries, thus&#13;
cultural values and differences have been compared. The results from the study&#13;
suggest that service innovation has a positive and direct effect on the Service&#13;
Quality and Perceived Brand Value as well as its direct relationship with Customer&#13;
Satisfaction. Another factor revealed is the culture and the study emphasizes its&#13;
importance and effect on the final results of the research.&#13;
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to customer satisfaction, and finally to contribute to the marketing literature. </text>
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                <text>[Abstract] The research seeks to gain qualitative insights into channel structure and conflict management&#13;
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in Ghana. The companies were found to be practicing a three-level channel system, a combination of&#13;
exclusive and intensive distribution strategies and a partial integration, thus limiting their control of the&#13;
chain of distribution. The managements of the case companies have adopted some measures to mitigate&#13;
the conflict-prone zones, which, in most cases, are not yielding the desired result of consolidating their&#13;
channel operations. This research may have limited generalizability to all multinationals. The major&#13;
contribution of this paper is that it helps in drawing out key issues of channel structure and conflict&#13;
management in a developing economy context. </text>
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