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                  <text>Faculty of IT Business</text>
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                <text>Examining the marketing-corporate social&#13;
responsibility nexus</text>
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                <text>Robert Ebo Hinson</text>
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                <text>Purpose – The purpose of this paper is to examine how corporate social responsibility is incorporated&#13;
into marketing strategy for a leading telecommunications firm (MTN) in Ghana. The paper examines the&#13;
corporate social responsibility practices of this firm by focussing on various dimensions of stakeholder&#13;
interests, norms and values.&#13;
Design/methodology/approach – A conceptual framework was adopted from the extant literature&#13;
and used as the basis for the single case study analysis. The authors interviewed senior management&#13;
of the company and also analysed corporate social responsibility (CSR) information posted on the&#13;
company’s website.&#13;
Findings – MTN has a strong commitment to social responsibility programmes. A separate&#13;
independent unit, dubbed, “MTN Foundation”, has been established with its own Board of Directors and&#13;
management team to manage CSR-related programmes. However, there seems to be lack of coordination&#13;
of activities of other departments such as marketing and human resources which are of equal interest&#13;
to major stakeholders. Again, in an effort to identify stakeholders’ interests, there appears to be a lack of&#13;
a proactive approach in examining the actual needs of prospective beneficiaries of CSR programmes&#13;
of the company.&#13;
Originality/value – The paper serves as a guide to managers in the planning and implementation&#13;
of social responsibility programmes within the context of developing countries and also adds to the&#13;
relatively parsimonious literature on CSR practices of firms operating in Africa.&#13;
Keywords Corporate, Social responsibility, MTN, Ghana, Marketing</text>
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                <text>Emerald Group Publishing Limited</text>
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                <text>https://www.researchgate.net/profile/Robert-Hinson-2/publication/235308888_Examining_the_marketing-corporate_social_responsibility_nexus/links/55a26da108aea815dffd07b4/Examining-the-marketing-corporate-social-responsibility-nexus.pdf</text>
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                <text>Changes in total polyphenols, o-diphenols and anthocyanin concentrations during fermentation of pulp pre-conditioned cocoa (Theobroma cacao) beans</text>
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                <text>EO Afoakwa, J Quao, FS Takrama, AS Budu, FK Saalia</text>
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                <text>Investigations were conducted to elucidate changes in total polyphenols, o-diphenols and anthocyanin concentrations during fermentation of pulp preconditioned Ghanaian cocoa beans. A 4x4 factorial experiment was conducted with the principal factors as pod storage and fermentation time, and samples were analyzed using standard analytical methods. Results showed that total polyphenol, o-diphenols and anthocyanin content of beans from the unstored pods were 180.87 mg/g, 24.17 mg/g, and 15.68 mg/kg respectively. Reductions in the concentrations of total polyphenols, o-diphenol and anthocyanin composition of the cocoa beans occurred with increasing pod storage and fermentation time. However, the rates of decreases were more dependent of fermentation time than on pod storage. Both total polyphenol and o-diphenol content reduced only slightly (&lt; 10%) in the beans fermented for 6 days after 7 days …</text>
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                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=EZuX1N8AAAAJ&amp;amp;pagesize=80&amp;amp;citation_for_view=EZuX1N8AAAAJ:ULOm3_A8WrAC</text>
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                <text>Time-varying Connectedness Between ESG Stocks and BRVM Traditional Stocks</text>
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                <text>Zynobia Barson, Kwame Simpe Ofori, Peterson Owusu Junior, Kwabena G Boakye, George Oppong Appiagyei Ampong</text>
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                <text>Periods of crisis prompt investors to look out for means of making returns even in uncertain market conditions. Investors are using stocks selected on an environmental, social, and governance (ESG) basis to mitigate the unavoidable risks of investing in assets during these times of pandemic and war. In an integrated global financial system, we sought to explore the connectedness, if any, between the returns on the Bourse Régionale des Valeurs Mobilières (BRVM) and ESG-based stocks. Using a time-varying parameter vector autoregression (TVP-VAR) to analyze daily returns from 12 March 2013 to 4 April 2022, we find categorically that ESG-based stocks and BRVM stocks are connected, with ESG-based stocks dominating the network connectedness. Furthermore, using dynamic connectedness correlations from dynamic conditional correlation generalized autoregressive conditional heteroscedasticity (DCC …</text>
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                <text>SAGE Publications</text>
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                <text>2024</text>
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                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=NogL9W0AAAAJ&amp;amp;cstart=20&amp;amp;pagesize=80&amp;amp;citation_for_view=NogL9W0AAAAJ:HDshCWvjkbEC</text>
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              <description>A name given to the resource</description>
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            <description>A name given to the resource</description>
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                <text>Chemical composition and cyanogenic potential of traditional and high yielding CMD resistant cassava (Manihot esculenta Crantz) varieties</text>
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                <text>DB Nyirendah, EO Afoakwa, C Asiedu, AS Budu, L Chiwona-Karltun</text>
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                <text>High yielding cassava mosaic disease (CMD) resistant cassava varieties have been developed by the Crop Research Institute of Ghana with distinct chemical composition and cyanogenic glucoside concentrations. This study characterized these improved varieties (Ampong, Broni bankye, Sika and Otuhia) together with some traditional varieties (Amakuma and Bankye fitaa) for their nutritional properties and cyanogenic potential (toxicity). The proximate composition, mineral content and cyanogenic potential were determined using standard methods. The different cultivars had moisture content (33.14-45.86%), protein (1.17–3.48%), ash (1.71–2.34%), crude fibre (1.38-3.20%), fat (0.74-1.49%) and carbohydrate (83.42-87.35%) and these varied significantly among cultivars. Mineral contents were 0.60-1.60, 1.35-1.58 and 1.06-2.13 mg/100g for Ca, Mg and P respectively, and 0.16-0.24, 0.021-0.030, 0.04-0.13, 0.25-0.36 and 0.25-0.37 mg/100g for Fe, Mn, Zn, K and Na respectively. Cyanogenic potential ranged from 0.08-0.12 mgHCN/kg. Wide variations exist in chemical composition of the improved and traditional cassava cultivars but all possess safe levels of cyanogenic potential and thus safe for human consumption.</text>
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                <text>Elimination of waste and inefficiencies through lean maintenance management in mining industries, Ghana</text>
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                <text>Kofi Mintah Oware, Solomon Samanhyia, George Oppong Appiagyei Ampong</text>
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                <text>Due to growing global competition, the mining industry has suffered significant share of losses and the mining industry in Ghana is no exception. Lean operations and maintenance is a widely accepted and adopted approach across many industries and this concept has not been tested in a Ghanaian situation. The Process Maintenance section of the Processing Department was studied to identify the successes, failures, and challenges of lean maintenance implementation, in the areas of maintenance system, rework and maintenance cost. Qualitative and quantitative measures were used to document and compare the individual case studies. Both primary and secondary data on the Processing Plant of Newmont Gold Ghana Limited was used to analyze the effects and benefits of the lean maintenance implementation in a pre and post comparison. Findings of the study showed that Newmont Gold Ghana Limited was able to reduce reworks (defects), plant down time, and maintenance cost and all these reductions added to the total improvement in the company’s operations. The general observation also revealed the need for a continuous training of workers on ways in improving lean maintenance culture.</text>
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                <text>International Journal of Economics, Commerce and Management</text>
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                <text>2015</text>
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                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=NogL9W0AAAAJ&amp;amp;cstart=20&amp;amp;pagesize=80&amp;amp;citation_for_view=NogL9W0AAAAJ:MXK_kJrjxJIC</text>
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                <text>Digital marketing and sustainability competitive advantage: A conceptual framework</text>
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                <text>George Kofi Amoako, Gifty Agyeiwah Bonsu, Antoinette Yaa Benewaa Gabrah, George Oppong Appiagyei Ampong</text>
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                <text>The usage of digital marketing has significantly changed how firms, businesses, and marketers engage with their buyers. Digital platforms such as Facebook, Google, YouTube, Twitter, Instagram, and many others are utilized in an attempt to offer different kinds of personalized campaigns that companies can use to communicate with their customers. Many companies including retail, manufacturing, wholesale, and several others are exploiting digital marketing as a component of their overall sustainable marketing strategies to attain a competitive edge over their counterparts. Therefore, this research proposes that digital marketing relates to sustainability competitive advantage. The research argues that social media green marketing, ecological marketing orientation, social media corporate social responsibility, cause-related marketing, and digital marketing have a positive relationship with sustainability competitive …</text>
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                <text>IGI Global</text>
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                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=NogL9W0AAAAJ&amp;amp;cstart=20&amp;amp;pagesize=80&amp;amp;citation_for_view=NogL9W0AAAAJ:dhFuZR0502QC</text>
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              <name>Title</name>
              <description>A name given to the resource</description>
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                  <text>Faculty of IT Business</text>
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            <description>A name given to the resource</description>
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                <text>Determining mobile money service customer satisfaction and continuance usage through service quality</text>
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                <text>, Robert Ebo Hinson</text>
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            <description>An account of the resource</description>
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                <text>Mobile money service is a major retail financial service provided by telecommunication firms and formal banking institutions in many countries in Sub-Saharan Africa. The increased patronage of mobile money services demands that telecommunication firms enhance the quality-of-service delivery they offer in order to stay competitive. The purpose of this paper is to investigate the service quality factors that influence customer satisfaction and continuance usage of mobile money services. Data were collected from 494 users of mobile money services. Using structural equation modeling, this study tested hypotheses on the effect of service quality variables on customer satisfaction and continuance usage of mobile money services. The findings indicate that the availability of services, facilities, and security influence customer satisfaction, whereas the expertise of the service provider, the operator’s network system, and responsiveness influence continued use of mobile money services. The findings of this study will assist mobile money service providers and policymakers in planning services that will increase customer satisfaction and retention. The study contributes to identifying service quality constructs that influence customer satisfaction and continuance usage in the mobile money context</text>
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            <description>A related resource from which the described resource is derived</description>
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              <elementText elementTextId="10772">
                <text>https://link.springer.com/article/10.1057/s41264-021-00138-5</text>
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              <name>Title</name>
              <description>A name given to the resource</description>
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                  <text>Faculty of IT Business</text>
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          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
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                <text>Factors influencing information security policy compliance behavior</text>
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            <name>Creator</name>
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              <elementText elementTextId="10763">
                <text>John Agyekum Addae, Grace Simpson, George Oppong Appiagyei Ampong</text>
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            <description>An account of the resource</description>
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                <text>Globally, banks are deploying reliant data protection technologies to secure business continuity. However, information security attackers leverage on employees seldom predisposition to compromise firms' assets. The study therefore examines attributing factors influencing information security compliance behavior in the Ghanaian banking sector. A survey design approach was adopted to validate the research model. Partial Least Square Structural Equation Modeling (PLS-SEM) were used to analyze 329 valid data. The model results showed that perceived threat, vulnerability, response cost, and efficiency had a significant effect on compliance but interestingly not for Self-Efficacy. Perceived threat severity had the most significant effect on IS compliance behavior. Overall, our model accounted for 60% of the variation in IS compliance.</text>
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            <description>An entity responsible for making the resource available</description>
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              <elementText elementTextId="10765">
                <text>IEEE</text>
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            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
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                <text>2019</text>
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            <description>A related resource from which the described resource is derived</description>
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              <elementText elementTextId="10767">
                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=NogL9W0AAAAJ&amp;amp;cstart=20&amp;amp;pagesize=80&amp;amp;citation_for_view=NogL9W0AAAAJ:0EnyYjriUFMC</text>
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            <description>A language of the resource</description>
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              <elementText elementTextId="10768">
                <text>English</text>
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              <description>A name given to the resource</description>
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                  <text>Food Science </text>
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      <name>Text</name>
      <description>A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text.</description>
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                <text>Assessing cocoa aroma quality by multiple analytical approaches</text>
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            <description>An entity primarily responsible for making the resource</description>
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              <elementText elementTextId="10756">
                <text>Phuong Diem Tran, Davy Van de Walle, Nathalie De Clercq, Ann De Winne, Daniel Kadow, Reinhard Lieberei, Kathy Messens, Dung Nhan Tran, Koen Dewettinck, Jim Van Durme</text>
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            <description>An account of the resource</description>
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                <text>In this study the quality of 26 fermented cocoa beans from 4 different countries (Vietnam, Indonesia, Peru and Ghana) is assessed by means of both a compositional analysis (amino acids, reducing sugars, polyphenols and lactic acid) and profiling of their volatile aroma composition (Mass Spectrometry (MS)-fingerprinting and Headspace-solid Phase Micro-extraction-Gas Chromatography–Mass Spectrometry (HS-SPME-GC–MS)) following high roasting processing (30 min at 150 °C). Compared with the labour-intensive measurement of cocoa precursors, MS-fingerprinting on the cocoa headspaces appeared to be a very powerful and fast classification technique. Different cocoa groups were researched having unique organoleptic characteristics which were affected by fermentation, roasting conditions and geographical origin. A clear separation of fine flavour cocoa (Criollo variety), well fermented/roasted cocoa …</text>
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                <text>Elsevier</text>
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                <text>2015</text>
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            <description>A related resource from which the described resource is derived</description>
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              <elementText elementTextId="10760">
                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=EZuX1N8AAAAJ&amp;amp;pagesize=80&amp;amp;citation_for_view=EZuX1N8AAAAJ:W8gSVh4kTHQC</text>
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            <name>Language</name>
            <description>A language of the resource</description>
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              <elementText elementTextId="10761">
                <text>English</text>
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              <name>Title</name>
              <description>A name given to the resource</description>
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                  <text>Food Science </text>
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            <name>Title</name>
            <description>A name given to the resource</description>
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              <elementText elementTextId="10748">
                <text>Comparison of rheological models for determining dark chocolate viscosity</text>
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          <element elementId="39">
            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
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              <elementText elementTextId="10749">
                <text>Emmanuel Ohene Afoakwa, Alistair Paterson, Mark Fowler, Joselio Vieira</text>
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          <element elementId="41">
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            <description>An account of the resource</description>
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                <text>Parameters in chocolate rheology, namely shear viscosity and yield stress, are important in manufacture and directly influenced by product particle size distribution (PSD) and composition. The Casson model was the standard confectionery industry strategy to quantify rheological properties of molten chocolate until in 2000, the International Confectionery Association recommended the use of interpolation data to describe viscosity. The two strategies are compared and correlated in defining rheological properties of molten dark chocolates prepared using different PSD, fat and lecithin content. Rheological parameters were determined using a shear rate-controlled rheometer and data examined using correlation, regression and principal component analyses to establish their inter-relationships. Correlation and regression analyses showed high correlation (r = 0.89–1.00) and regression coefficients (R2 = 0.84–1 …</text>
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            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
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              <elementText elementTextId="10751">
                <text>Oxford University Press</text>
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            <name>Date</name>
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              <elementText elementTextId="10752">
                <text>2009</text>
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          <element elementId="48">
            <name>Source</name>
            <description>A related resource from which the described resource is derived</description>
            <elementTextContainer>
              <elementText elementTextId="10753">
                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=EZuX1N8AAAAJ&amp;amp;pagesize=80&amp;amp;citation_for_view=EZuX1N8AAAAJ:eQOLeE2rZwMC</text>
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            <name>Language</name>
            <description>A language of the resource</description>
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              <elementText elementTextId="10754">
                <text>English</text>
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