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                <text>Social Networking Sites (SNSs) have become an essential part of the daily lives of billions of people worldwide. Because SNS service providers use a revenue model that relies on data licensing (selling of user data), they share user data with other parties such as government institutions and private businesses. Sharing of user data to third parties raises several privacy concerns. Apart from privacy issues emanating from SNSs sharing user information with third parties, privacy issues may also emanate from users sharing information with SNS members. This study is motivated by the researchers’ interest in investigating self-disclosure amongst Ghanaians especially from the perspective of privacy and trust primarily because of recent reports of revenge pornography and other self-disclosure related privacy violations on SNSs in Ghana. A survey was conducted on 523 students from three private universities in Ghana …</text>
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The study sought to assess the nexus between components of perceived justice and satisfaction, trust and loyalty with service recovery.&#13;
Design/methodology/approach&#13;
Survey data were gathered from a sample of 300 clients from 8 midscale hotels in Ghana. Partial least squares structural equation modeling was used to test the hypothesized relationships.&#13;
Findings&#13;
Perceived distributive justice has no effect on customer satisfaction with service recovery. Interactional justice had the greatest effect on customer satisfaction with service recovery. No significant relationship was found between procedural justice and trust. Also, trust had a significant effect on loyalty post-service recovery.&#13;
Research limitations/implications&#13;
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The study …</text>
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                <text>Purpose The study sought to assess the nexus between components of perceived justice and satisfaction, trust and loyalty with service recovery. Design/methodology/approach Survey data were gathered from a sample of 300 clients from 8 midscale hotels in Ghana. Partial least squares structural equation modeling was used to test the hypothesized relationships. Findings Perceived distributive justice has no effect on customer satisfaction with service recovery. Interactional justice had the greatest effect on customer satisfaction with service recovery. No significant relationship was found between procedural justice and trust. Also, trust had a significant effect on loyalty post-service recovery. Research limitations/implications Empirical data were taken from one service industry; thus, it is reflective of only that service industry, generalizations should be mindful of our context bounded results. Practical implications …</text>
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                <text>Examining self-disclosure on social networking sites: A flow theory and privacy perspective</text>
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                <text>George Oppong Appiagyei Ampong, Aseda Mensah, Adolph Sedem Yaw Adu, John Agyekum Addae, Osaretin Kayode Omoregie, Kwame Simpe Ofori</text>
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                <text>Social media and other web 2.0 tools have provided users with the platform to interact with and also disclose personal information to not only their friends and acquaintances but also relative strangers with unprecedented ease. This has enhanced the ability of people to share more about themselves, their families, and their friends through a variety of media including text, photo, and video, thus developing and sustaining social and business relationships. The purpose of the paper is to identify the factors that predict self-disclosure on social networking sites from the perspective of privacy and flow. Data was collected from 452 students in three leading universities in Ghana and analyzed with Partial Least Square-Structural Equation Modeling. Results from the study revealed that privacy risk was the most significant predictor. We also found privacy awareness, privacy concerns, and privacy invasion experience to be significant predictors of self-disclosure. Interaction and perceived control were found to have significant effect on self-disclosure. In all, the model accounted for 54.6 percent of the variance in self-disclosure. The implications and limitations of the current study are discussed, and directions for future research proposed.</text>
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                <text>Investigations were conducted to determine the effect of polymeric coating on the post-harvest quality characteristics of pineapple (Ananas comosus) cv.‘Smooth Cayenne’fruits. A 4× 2× 4 factorial experimental design with polymeric coating concentration (0, 5, 7.5 and 10%), storage temperature (8 and 28 C) and storage period (0, 4, 7 and 10 days) was performed. Vitamin C, total sugars, titratable acidity, astringency index, pH, translucency and fruit texture were determined using standard analytical methods. Storage significantly (P 0.05) decreased vitamin C and total sugar content with a concomitant increase in acidity, astringency, translucency and fruit texture. Low temperature storage however minimized the effect of the observed differences. Polymeric coating influenced the physical and chemical qualities of the fruits with 5 and 7.5% polymeric coatings being the most effective preservative levels. Polymeric coating can therefore be applied to pineapple cv.‘Smooth Cayenne’fruits prior to storage to effectively prolong the chemical and physical quality characteristics of the fruits.</text>
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