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This open textbook is designed to introduce readers to the basics of technical communication: audience and task analysis in workplace contexts, clear and concise communications style, effective document design, teamwork and collaboration, and…

This book addresses four main topics: professional ethics, technical writing, presentation skills, and online writing. These topics are woven throughout the book, and some of them are the main subjects of one or more chapters. The overarching theme…

The digital world is still evolving with many opportunities and challenges. The mobile phone is one of the devices that has transformed the telecommunication industry. Repair of mobile phones places itself within the idea of circular economy in an…

Despite the growing research on the performance implications of technological and organizational innovation, our understanding of how they impact SMEs’ international performance is limited. Drawing from the dynamic capability and the institutional…