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The mobile telecommunication industry is one of the most competitive in the world today. As telecommunication companies battle to gain competitive advantage and to improve revenue, it has become standard practice in Ghana for telecom companies to use…

Following the discovery of Ghana’s oil and gas in 2007 of larger and commercial quantities, the expectations of Ghanaians and communities where the exhaustible natural resource “black gold” was found, went high thereby compelling Policy makers in the…

This study aimed to examine the impact of interest rate risk on the profitability of Banks in Ghana. The specific objectives of this were to assess the interest rate risk management practices of CAL Bank, to examine the relationship between the…

Performance management (PM) has become a key instrument in the quest to ensure optimal operations by organisations in the public sector. Some scholars, though, believe that PM has failed because of employees' negative perception and management's…

Performance management (PM) has become a key instrument in the quest to ensure optimal operations by organisations in the public sector. Some scholars, though, believe that PM has failed because of employees' negative perception and management's…

With the objective of studying the impact of effective stakeholder management on the success of infrastructural projects in Ghana’s tertiary institutions, this study sought to identify what constitutes project success in the opinion of associated…

The purpose of this study was to determine the impact of Customer Relationship Management (CRM) on customer loyalty in the hotel industry. The study was conducted at the Golden Tulip hotel, Accra. The objectives of the study were to determine if…

Financial performance is one of the basic indicators that investors and creditors check in accessing the performance of firms. The purpose of this paper is to empirically examine the impact of economic indicators on financial performance of quoted…

Small and Medium Scale Enterprises (SMEs) have a great influence on the lives of people of our economy. They play vital roles such as revenue generation and creation of employment. Statistics proves that SMEs constitute over 60% of all businesses in…

Construction project management software application (CPMSA) is the future of an industry that is very conservative in nature. Yes the construction industry cannot be left out of the surge in the use of technology to make life and work processes…