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Effective Complaint Management: The Business Case for Customer Satisfaction.2nd Edition
Business To Business Marketing Management: A Global Perspective(3rd Edition)
Contemporary Marketing
Basic Marketing Research. 4th Edition.
How To Build Your Network Marketing
Marketing Foundations
Services Marketing (3rd European Edition)
Essentials of Services Marketing (3rd Edition)
Marketing Channel Strategy.8th Edition
Integrated Marketing Communication: Putting The Human Person At The Core
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