This chapter proposes that customer relationship management (CRM) activities of firms do have influence on trust developed by customers on digital platforms of firms. Similarly, e-commerce activities also impact the trust of customers on the digital…
This study develops a framework for an activity-based computer programming instructional approach in a blended learning environment of higher education institutions. The driving force for this study is the poor performance of most undergraduate…
This study examines the adoption of smart contracts from the legal, technological, and cultural perspectives in the port supply chain network and how these factors influence smart contracts enforceability. This study follows a Design Science Research…