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                <text>The coronavirus disease (COVID-19) has resulted in a volatile, uncertain, complex and ambiguous (VUCA) work environment for employees. This environment has created a situation that has brought fairness into the fore, especially with respect to how employees should be managed to ensure that organisations function smoothly. This is more important in the public sector, which has become the focal point for policy development and programme implementation to meet the exigencies of the time. At the same time, ensuring organisational fairness, demands that leadership is conscious about the needs of employees and to treat them fairly. What sort of leadership then is needed in such an environment? The chapter advocates for responsible leadership as better leadership style in enhancing organisational fairness in this environment.</text>
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                <text>Small and Medium Scale Enterprises (SME’s) have over the years played a very significant role in the economic development of most developing countries. Various mitigating factors tend to stifle or prolong their quest to be successful in their endeavors. Hence it is against this backdrop that this study explores protracting trials of SME success in Ghana. A descriptive research design was adopted using questionnaires and a sample size of 1346 SME’s in the Metropolis districts in the four regions of Ghana. Structured questionnaires containing open and closed-ended questions were used in obtaining information from 1346 SME’s in the Metropolis, Municipalities and Districts in Ghana. This method involved three steps. The first step was developing a series of values acknowledged by SME’s. The second step used generalized types to express each value. The third step organized the acknowledged value and indicated their relationship. Based on that study, we developed an assessment model for protracting trials encountered by SME’s in procuring their dayto-day activities. The results designated the main protracting trials encountered by SME’s, and ordered based on their degree of importance, as “Financial Constraints"," Domestic Demand"," Loan Repayments"," Lack of&#13;
Entrepreneurial Skills"," Equipment &amp; Technology"," International Markets"," Regulatory Constraints" and" Legal". The weights of the first three aspects accounted for 69.3%(Buckley’s method) of the protracting trial factors and 61.7%(Chang’s method). Correspondingly, these three items, present the highest protracting trials to SME success in Ghana and a significant improvement …</text>
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