165 10 3108 https://www.repository.gctu.edu.gh/files/original/5c1e4be4326bb42303f0c268bfb57d29.pdf 8eb824c307dcc1f3a1522ebe49a36f89 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Improving customer service in the banking industry-case of Ghana Commercial Bank (GCB)-Ghana Creator An entity primarily responsible for making the resource George K Amoako Description An account of the resource Customer service has become so vital and significant to consider especially in the financial business sector whether locally or globally. As banks continue to provide an increasing number of financial services and products, they face the challenge of integrating these disparate systems into a coherent, efficient infrastructure, while delivering the highest level of customer service and convenience without exposing their customers to the bank’s internal system integration problems. However, banks in Ghana especially Ghana Commercial Bank (GCB) needed to improve and formalize its customer service and public relations programs. A descriptive research method was used to gather data from the respective target population. Customer service at GCB from the customers’ perspective is not satisfactory but has led to the increase in number of new customers, maintenance of existing customer and increase in profitability among others. Publisher An entity responsible for making the resource available Canadian Center of Science and Education Date A point or period of time associated with an event in the lifecycle of the resource 2012 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=hXmr_bYAAAAJ&citation_for_view=hXmr_bYAAAAJ:2osOgNQ5qMEC Language A language of the resource English https://www.repository.gctu.edu.gh/files/original/9f88c26fbf0dd4a1336516e7ed4d5126.pdf 953f9bbef346e4698a5981e9287fe0af Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Graduate School Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Improving Data Management and Decision Support Systems in Agriculture. Creator An entity primarily responsible for making the resource Leisa Armstrong Subject The topic of the resource Business Decision Management Publisher An entity responsible for making the resource available Burleigh Dodds Science Publishing Date A point or period of time associated with an event in the lifecycle of the resource 2020 Format The file format, physical medium, or dimensions of the resource PDF Language A language of the resource English Type The nature or genre of the resource Text https://www.repository.gctu.edu.gh/files/original/1f52508aaa802701c22966f91f0054bc.pdf 53b824c34670a3ff747d738546e34609 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Graduate School Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Improving Production with Lean Thinking Creator An entity primarily responsible for making the resource Javier Santos Publisher An entity responsible for making the resource available John Wiley & Sons, Inc. Date A point or period of time associated with an event in the lifecycle of the resource 2006 https://www.repository.gctu.edu.gh/files/original/0eec903088d278af76f715e28124a2c5.pdf e6dd01ec88900087c847a86151ad633b Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Improving Remedial Measures from Incident Investigations: A Study Across Ghanaian Mines Creator An entity primarily responsible for making the resource Theophilus Joe-Asare, Eric Stemn Description An account of the resource Background Learning from incidents for accident prevention is a two-stage process, involving the investigation of past accidents to identify the causal factors, followed by the identification and implementation of remedial measures to address the identified causal factors. The focus of past research has been on the identification of causal factors, with limited focus on the identification and implementation of remedial measures. This research begins to contribute to this gap. The motivation for the research is twofold. First, previous analyses show the recurring nature of accidents within the Ghanaian mining industry, and the causal factors also remain the same. This raises questions on the nature and effectiveness of remedial measures identified to address the causes of past accidents. Secondly, without identifying and implementing remedial measures, the full benefits of accident investigations will not be achieved. Hence … Publisher An entity responsible for making the resource available Elsevier Date A point or period of time associated with an event in the lifecycle of the resource 2024 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=4--inMwAAAAJ&citation_for_view=4--inMwAAAAJ:WF5omc3nYNoC Language A language of the resource English https://www.repository.gctu.edu.gh/files/original/59c287812c09abc5b93e5bb5826fdca8.pdf 07c6805f3c9f7f1c630eb9e467ca6e6e Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Improving Sales and Marketing Collaboration: A Step-By-Step Guide Creator An entity primarily responsible for making the resource Avinash, Malshe Subject The topic of the resource Marketing Publisher An entity responsible for making the resource available Business Expert Press Date A point or period of time associated with an event in the lifecycle of the resource 2014 Format The file format, physical medium, or dimensions of the resource PDF Language A language of the resource English Type The nature or genre of the resource Text https://www.repository.gctu.edu.gh/files/original/a9371507570749f2f98884a3b4f4c96d.pdf ea6fa9246f50db2a22dc2b125067c525 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Food Science Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Improving the safety of smoked fish through kiln design the case of FAO-Thiaroye technique in Ghana Creator An entity primarily responsible for making the resource Kennedy Bomfeh, B DeMeulenaer, L Jacxsens, WK Amoa-Awua, I Tandoh, EO Afoakwa, Y DieiOuadi, E GarridoGamarro Description An account of the resource Smoked fish is a major source of animal protein for Ghanaians. However, traditional methods for processing the commodity potentially expose consumers to food safety risks. The methods typically rely on burning wood as fuel to cook and flavour fish. This practice is known to result in high amounts of carcinogens known as polycyclic aromatic hydrocarbons (PAHs) in the smoked fish, with the consequence that the products could endanger public health and have reduced market access. An innovative processing system, called the F AO-Thiaroye Processing Technique (FTT), was launched in 2014 in Ghana to address concerns linked to polycyclic aromatic hydrocarbons. It was envisaged that the design characteristics ofFTT and its reliance on alternative fuel use would reduce polycyclic aromatic hydrocarbons levels in smoked fish. This study therefore investigated the efficacy of the innovation through comparative fish smoking tests between FTT and the traditional kilns. Data obtained show that products from traditional kilns had polycyclic aromatic hydrocarbons levels up to 33 times the globally referenced European Union maximum limits for polycyclic aromatic hydrocarbons regulation, whereas products from FTT had lower values than European Union maximum limits. The results demonstrate the efficacy of FTT to reduce polycyclic aromatic hydrocarbons in smoked fish and thus improve the safety and market access of the products Publisher An entity responsible for making the resource available Food and Agricultural Organization of the United Nations Date A point or period of time associated with an event in the lifecycle of the resource 2017 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=EZuX1N8AAAAJ&cstart=100&pagesize=100&citation_for_view=EZuX1N8AAAAJ:kVKjLOQJbwAC Language A language of the resource English https://www.repository.gctu.edu.gh/files/original/9835fd63329a22b516b868a36ae3ca1e.pdf cfaefb4740c2840015677349cae829b2 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Incident causal factors and the reasons for conducting investigations: a study of five ghanaian large-scale mines Creator An entity primarily responsible for making the resource Eric Stemn, Florence Ntsiful, Marconi Afenyo Azadah, Theophilus Joe-Asare Description An account of the resource Background This research sought to understand the perspective of mineworkers regarding incident investigations, with the objective of identifying incident investigations improvement opportunities. First, through interviews, the research sought to identify the causal factors considered during investigations and the reasons for conducting investigations in the Ghanaian mining industry. Secondly, through questionnaire surveys, the study focused on understanding the extent to which a large sample of mineworkers considered the identified causal factors and investigation reasons relevant and applicable in their mine. Method Data were collected from 41 participants through interviews and 659 respondents through surveys, and the data were analyzed through thematic, content, and statistical analyses, including descriptive statistics, one-way ANOVA, and correlation analysis. Result The interviews led to the identification of five and nine categories of incident causal factors and reasons for investigating incidents, respectively. The results suggested a focus on workers’ unsafe acts as the main incident causal factor and identifying the person who caused the incident as one of the major reasons for investigating incidents, as these two factors where the modal choice from both the interviews and survey across all five mines. The results further showed that concerning the accident causal factors and the reasons for investigating incidents, no significant difference was observed between the perspectives of mineworkers involved in investigations and mineworkers with no investigation responsibilities. Conclusion It can be concluded from the results that talking … Publisher An entity responsible for making the resource available MDPI Date A point or period of time associated with an event in the lifecycle of the resource 2020 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=4--inMwAAAAJ&citation_for_view=4--inMwAAAAJ:9yKSN-GCB0IC Language A language of the resource English Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Food Science Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Industrial chocolate manufacture–processes and factors influencing quality Creator An entity primarily responsible for making the resource EO Afoakwa Publisher An entity responsible for making the resource available Wiley-Blackwell; United Kingdom Date A point or period of time associated with an event in the lifecycle of the resource 2010 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=EZuX1N8AAAAJ&cstart=80&citation_for_view=EZuX1N8AAAAJ:70eg2SAEIzsC Language A language of the resource English https://www.repository.gctu.edu.gh/files/original/f1af56335f0af81ba1278bfbd776f727.PDF 9d173b7444779dbb2a965cc813bd2a59 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of Computing and Information Systems Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Industrial Cybersecurity. Efficiently monitor the cybersecurity posture of your ICS environment Creator An entity primarily responsible for making the resource Pascal Ackerman Subject The topic of the resource Fundamental of Cybersecurity (Cybersecurity) Publisher An entity responsible for making the resource available Packt Publishing Date A point or period of time associated with an event in the lifecycle of the resource 2021 Format The file format, physical medium, or dimensions of the resource pdf Language A language of the resource English https://www.repository.gctu.edu.gh/files/original/7e2be2a82b92629069ccd04c741f5eca.pdf cd12c14e7736d455e7ec12cc76180b7e Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Food Science Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Influence of cocoa butter refining on the quality of milk chocolate Creator An entity primarily responsible for making the resource Nathalie De Clercq, Kim Moens, Frédéric Depypere, José Vila Ayala, Gijs Calliauw, Wim De Greyt, Koen Dewettinck Description An account of the resource A refining step is often crucial for the removal of undesired components in fats and oils. More flexible refining technologies are required due to a global decline in cocoa butter quality and to meet industry’s demand for cocoa butters with improved properties. The aim was to investigate the impact of the cocoa butter refining process on milk chocolate quality. Therefore a crude cocoa butter was subjected to a steam refining at different temperatures and this with or without a silica pretreatment. The major effect of the silica pretreatment was the complete removal of phosphorus (thus phospholipids), iron and alkaline components. During the steam refining step mainly Free Fatty Acids (FFA) were removed at increased temperatures (T⩾200°C). The refining of the cocoa butter influenced the rheological properties of the chocolate. An increased packed column temperature, coinciding with the removal of FFA, resulted in a … Publisher An entity responsible for making the resource available Elsevier Date A point or period of time associated with an event in the lifecycle of the resource 2012 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=EZuX1N8AAAAJ&pagesize=80&citation_for_view=EZuX1N8AAAAJ:SgTKrLvt1DcC Language A language of the resource English