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                <text>This study aims to assess the effect of institutional strategies on the development of employability skills, mediated by graduate capital forms among business education students in some selected public and transnational universities in Ghana. Institutional theory underpinned this study. The institutional strategy constructs of curriculum design, extracurricular activities, workintegrated learning, internship and job placement, university engagement with industries, career centers, and student engagement with employability development opportunities predicted the dependent variable graduate employability with the mediating variables. On a sample of 1280 survey participants, structural equation modelling was used. The findings showed that all of the constructs included in institutional strategies had a favourable, significant impact on the growth of graduate employability abilities. The development of social, cultural, and psychological capital forms under the mediating variable was supported to have an indirect influence or partial mediation between institutional tactics and the development of graduate employability abilities. The findings recommend public universities should be more proactive in promoting the employability agenda by assisting students in building their employability skills in a digitalized world. Again, regulators and decision-makers like the Ministry of Education (MoE) and the Ghana Tertiary Education Commission (GTEC) should reconsider making the development of employability skills in the academic fields of undergraduate education that reflect and merit the rapidly changing skill requirements of contemporary and digitalised work …</text>
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                <text>AI-Enabled Chatbot Integration on Business Process and Its Effect on Service Performance</text>
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                <text>This study aims to quantitatively explore the impact of AI-enabled chatbot integration on business processes, focusing on system quality, information quality, and chatbot experience. Utilizing a quantitative approach, the study involves 395 participants in Ghana to analyze the relationships between system quality (SQ), quality of information (QoI), experience with chatbot (ECB), business agility (BA), and service performance (SP). The study revealed that AI-enabled chatbot integration profoundly influences business processes, with business agility acting as a key mediator, impacting service performance. The interconnected relationships identified provide valuable insights into navigating the evolving digital landscape. Organizations are recommended to strategically leverage AI-enabled chatbot integration, prioritize business agility, and invest in technology to enhance system quality, information quality, and user …</text>
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                <text>This study aims to quantitatively explore the impact of AI-enabled chatbot integration on business processes, focusing on system quality, information quality, and chatbot experience. Utilizing a quantitative approach, the study involves 395 participants in Ghana to analyze the relationships between system quality (SQ), quality of information (QoI), experience with chatbot (ECB), business agility (BA), and service performance (SP). The study revealed that AI-enabled chatbot integra-tion profoundly influences business processes, with business agility acting as a key mediator, impacting service performance. The interconnected relationships identi-fied provide valuable insights into navigating the evolving digital landscape. Orga-nizations are recommended to strategically leverage AI-enabled chatbot integration, prioritize business agility, and invest in technology to enhance system quality, information quality, and user experience. Continuous monitoring and adaptation of these elements are crucial for sustained success in the dynamic business environment.</text>
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                <text>Purpose&#13;
In Ghana, recently the financial performance of the private pension schemes has gone up tremendously. The purpose of this study is to investigate how risk management methods influence the financial performance of private pension schemes.&#13;
Design/Methodology/Approach&#13;
The study randomly selected, 450 private pension managers that have existed for at least five years. Financial reports from these schemes were used to analyse key financial indicators, which include the return on assets (ROA) profitability ratio, the company’s size, net investment income, and contribution to the total fund ratio. The research investigation looks at how approaches to risk management affect these pension funds’ financial performance by employing a hierarchical multiple regression model.&#13;
Findings&#13;
The results demonstrated a strong correlation between firm size, net investment income, contribution to total funds, and the financial performance of private pension funds. From the hierarchical multiple regression model, specific risk management practices, such as those related to stakeholders involved in policy formulation, the risk management framework, response strategies mitigation and enhancement, and internal controls, were identified as significant contributors to the financial performance of pension funds.&#13;
Practical Implications&#13;
The study suggests that the National Pensions Regulatory Authority (NPRA) should adjust investment guidelines based on these insights, empowering pension fund managers to implement effective risk management practices.&#13;
Originality/Value&#13;
Research on risk management has predominantly been in the banking sector …</text>
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