Browse Items (644 total)

This article developed and validated work place integrity scale that are applicable across industries. Responded questionnaire perceived to contribute to integrity were subjected to principal components analysis. Overall Cronbach’s alpha coefficient…

Social media and other web 2.0 tools have provided users the platform to interact and also disclose personal information not only with their friends and acquaintances, but also with relative strangers with unprecedented ease. This has enhanced the…

With the ever-increasing internet penetration in Ghana, e-commerce development seems to be on the ascendency. However, users are reluctant to patronize these online sites due to the lack of trust. While literature is inundated with numerous B2B and…

The functionalities of most Social Networking Sites allow users to enjoy practical benefits like maintaining important social and business rela-tionships, communicating with others, and getting feedback on important shared information. However, the…

Social Networking Sites (SNSs) have become an essential part of the daily lives of billions of people worldwide. Because SNS service providers use a revenue model that relies on data licensing (selling of user data), they share user data with other…

Purpose The study sought to assess the nexus between components of perceived justice and satisfaction, trust and loyalty with service recovery. Design/methodology/approach Survey data were gathered from a sample of 300 clients from 8 midscale hotels…

This study proposes and tests a model of how and when previous failure experience can impact on subsequent business model innovation of business to business (B2B) SMEs. Analysis of survey data from a sample of 182 B2B SMEs indicates that failure…

Engaging and managing stakeholders in early-stage ventures are complex and often result in conflicts. For instance, the factors that influence the success or failure of early-stage ventures include misunderstandings between founders and key…