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- Collection: Faculty of IT Business
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The impact of employee perception on the successful institutionalisation and implementation of performance management systems in developing countries: The perspective from …
Performance management (PM) has become a key instrument in the quest to ensure optimal operations by organisations in the public sector. Some scholars, though, believe that PM has failed because of employees' negative perception and management's…
The impact of social media marketing on brand equity - A perspective of the telecommunication industry in Ghana
Purpose-As the digital version of word-of-mouth, social media represents the materialization, storage, and retrieval of word-of-mouth content online. The study examined the social media marketing activities of Vodafone and MTN Ghana’s Facebook pages…
The Impact of Working Capital and Debt Financing on the Profitability of Licensed Banks in Ghana
This paper examine the impact of working capital and debt financing on the profitability of twenty-two (22) licensed banks in Ghana spanning from 2008 to 2018. To ascertain the influence of working capital and debt financing on the profitability of…
The Influence of Service Quality on the Satisfaction of
Community Users of the Kalianda Bomb Port Crossing Service –
Sebesi Island on the District Transportation Office South
Lampung
The purpose of this study was to examine the influence of service quality on the community
satisfaction of users of the Kalianda – Sebesi Island BOM crossing service at the South Lampung
Regency Transportation Office. The data analysis used is…
satisfaction of users of the Kalianda – Sebesi Island BOM crossing service at the South Lampung
Regency Transportation Office. The data analysis used is…
The interplay between multichannel integration quality, service convenience, service experience, multichannel perceived value and e-WoM
Purpose
The study's goal is to assess the influence of multichannel integration quality on perceived value, service convenience and service experience in a multichannel banking context. Furthermore, the study investigated the impact of perceived…
The study's goal is to assess the influence of multichannel integration quality on perceived value, service convenience and service experience in a multichannel banking context. Furthermore, the study investigated the impact of perceived…
The interplay between privacy, trust and self-disclosure on social networking sites
Social Networking Sites (SNSs) have become an essential part of the daily lives of billions of people worldwide. Because SNS service providers use a revenue model that relies on data licensing (selling of user data), they share user data with other…
The Interplay Between Privacy, Trust and Self-disclosure on Social Networking Sites
Social Networking Sites (SNSs) have become an essential part of the daily lives of billions of people worldwide. Because SNS service providers use a revenue model that relies on data licensing (selling of user data), they share user data with other…