Browse Items (644 total)

Purpose
This study aims to explore the role customer satisfaction play in mediating the nexus between commitment, trust, relative dependence and customer loyalty from an emerging market context under a business-to-business (B2B)…

Evolving stories of governance and change are being written into the emerging custom and practice of all kinds of organizations today, whether they are global or domestic, startup or blue chip, corporate or government agency. Changing ways of ‘doing…

The widespread use of social media has fundamentally changed the way people communicate, collaborate,
and interact and led to significant shifts in the social structure and contemporary cultural order. This study
aims to analyze the role of social…

The Editor-in-Chief and the publisher have retracted this article. The article was submitted to be part of a guestedited issue. An investigation by the publisher found a number of articles, including this one, with a number of concerns, including but…

A gender difference in referencing was striking for a modern reader. After the first introduction of a person, women are called by their first names throughout the narrative. Male colleagues are designated by their last names. This may reflect the…