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Commitment, trust, relative dependence, and customer loyalty in the B2B setting: the role of customer satisfaction
Purpose
This study aims to explore the role customer satisfaction play in mediating the nexus between commitment, trust, relative dependence and customer loyalty from an emerging market context under a business-to-business (B2B)…
This study aims to explore the role customer satisfaction play in mediating the nexus between commitment, trust, relative dependence and customer loyalty from an emerging market context under a business-to-business (B2B)…
Community-led approaches to the academic development of pracademics in universities: evidence from Ghana
This paper examines how pracademics who teach at different universities in Ghana contribute to shaping their academic development. In this study, a pracademic refers to an industry practitioner who is employed by a university as a part-time academic…
Conceptual Framework–Sustainability Actions, Global Crises and Justice in the Future of Tourism and Hospitality
The coronavirus disease 2019 pandemic posed a big obstacle for nations as it affected the anticipated cash flows from the tourism and hospitality industry. Many tourist destinations have suffered as a result of the coronavirus disease 2019 crisis.…
Conceptual Framework—Artificial Intelligence and Better Entrepreneurial Decision-Making: The Influence of Customer Preference, Industry Benchmark, and Employee Involvement in …
Purpose: Technology initiatives are now incorporated into a wide range of business domains. The objective of this paper is to explore the possible effects that Artificial intelligence systems have on entrepreneurs’ decision-making, through the…
Conceptualising Ethical Consumption and Climate Change Mitigation Strategies in the Hospitality Industry-Challenges, Solutions, and Prospects
This study conceptualises ethical consumption and climate change mitigation strategies by exploring the hospitality industry's challenges, solutions and practices. The study selected articles on ethical and climate change issues from the Scopus and…
Conceptualizing post-COVID 19 tourism recovery: A three-step framework
The hospitality, travel, tourism, and events industry remains one of the hardest-hit casualties of the COVID-19 pandemic. This conceptual paper examines responses to COVID-19 by the government of Ghana and its implication for tourism businesses. It…
Conflict among teachers in junior high schools in a developing country
The study examined the causes and effects of conflict on teachers' performance in the Tema metropolis of Ghana. Research design used was descriptive survey, with the main data collection instrument being questionnaire. Data was collected from a…
Constructive Bearing of Corporate Governance Mechanisms on Organizations: A Review of Corporate Governance Manual in Ghana
The international standard on social responsibility, ISO 26000, describes organizational governance as a system by which an organization makes and implements business decisions in quest of its objectives. The corporate governance systems encompass…