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                  <text>Faculty of IT Business</text>
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                <text>Consumer attitude towards shopping malls in sub-Saharan Africa : an exploration of the "new" retail format in Ghana</text>
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                <text>Robert Ebo Hinson,</text>
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                <text>This study investigates the Ghanaian retail sector, with particular focus on shopping malls and the behaviour of their patrons i.e. the shoppers. The study reveals eight (8) key mall visitation motivations and five (5) key shop attributes that attract Ghanaian shoppers. Escapism influences the shoppers most, followed by pleasure flow, safety, aesthetic and architectural leisure, respectively. The least motivational factor is exploration. The result suggests that shoppers in Ghana are most likely to see the mall as an escape route from their daily hectic conditions, a place for relaxation. This study has demonstrated that, the retailing environment of the mall can be best understood by studying the characteristics of the tri-components i.e. shoppers, shop, and mall as all activities and behaviour at the mall are inextricably intertwined. Though the study seeks to investigate the behaviour of patrons of shopping malls in the developing economies within the sub-Saharan Africa, the findings are based on shoppers in Ghana. Therefore care must be taken in applying the findings to other developing economies due to differences in culture.</text>
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                <text>Published Online:1 Jan 2012https://hdl.handle.net/10520/EJC128581&#13;
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                <text>https://journals.co.za/doi/abs/10.10520/EJC128581</text>
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                <text>Examining the link between social capital, knowledge quality, SMEs innovativeness and performance</text>
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                <text>The purpose of this study was to examine the relationship between some elements of social capital, knowledge quality,&#13;
and Small and Medium Enterprises (SMEs)’ innovativeness and export performance. Data were collected from owners/&#13;
managers of SME exporters in Ghana. Structural Equation Modeling was used for the data analysis. The results indicate&#13;
that the elements of social capital facilitate access to quality knowledge which consequently improves SMEs’ innovativeness. The study also shows that SMEs’ innovativeness affects their export performance.</text>
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                <text>https://journals.sagepub.com/doi/pdf/10.1177/0266382120970157</text>
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                <text>The Creative Industries and International Business Development in Africa</text>
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                <text>Robert Ebo Hinson</text>
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                <text>Fashion, Gaming and Digital (including Animation). Key areas include SDGs,&#13;
Fashionomics, Photography and Photojournalism. There are also higher education institutions such as the Nollywood Centre at the Pan Atlantic University&#13;
(Lagos, Nigeria) and the Janet Centre at University of Pretoria (South Africa).&#13;
This appendix highlights some of the developments in the creative industries&#13;
space on the continent.</text>
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                <text>2020</text>
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                <text>https://www.emerald.com/insight/content/doi/10.1108/978-1-80071-302-420211016/full/pdf?title=appendix</text>
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                <text>Artificial intelligence: a catalyst to organizational learning and development in 21st century</text>
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                <text>, Robert Ebo Hinson</text>
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                <text>Artificial intelligence is often observed as a means to automate operations, not as a device to&#13;
enhance and support human workers. When human and artificial capitals have the capability&#13;
to not only generate efficiencies within business practices, they can transform and create new&#13;
opportunities. Due to the unique self-learning proficiency of emerging AI technology, the study&#13;
admits taking a learning-centered approach to embrace the link between AI and strategy. This&#13;
study shows that what drives strategy is not machine learning but organizational learning.&#13;
According to Ransbotham et al. (2020), organizational learning is the source of competitive&#13;
advantage and the foundation on which an organization can develop capabilities to adapt to&#13;
shifts in the ever-changing environment. AI is often treated as a strategic asset that assists the&#13;
firm to frequently reposition itself in the dynamic and competitive environment, rather than as a&#13;
tool for automating processes, cutting costs or snowballing the firm’s revenue streams&#13;
External strategic learning process of artificial intelligence&#13;
There is an external orientation of strategic learning processes in every organization&#13;
(Thomas et al., 2001). Organizations therefore turn outside their internal environment to&#13;
explore trends of activities in their competitive market, paying particular attention to&#13;
consumer intention, buying behavior and demand. The external environment of the&#13;
organization requires that internal processes and capabilities be vigorously developed and&#13;
redeveloped to improve the company’s competitive advantage.&#13;
Artificial intelligence: changing organizational learning and engagement&#13;
Artificial intelligence (AI) can simply be captured as the development of systems that can&#13;
perform tasks that would normally require human reasoning and intelligence, such as&#13;
problem-solving, and decision-making (Mannino, 2015). AI simply is system software that</text>
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                <text>Emerald Publishing Limited, ISSN 1477-7282</text>
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                <text>https://www.emerald.com/insight/content/doi/10.1108/dlo-02-2024-0037/full/html</text>
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                <text>Corporate social responsibility reporting of banks operating in Ghana</text>
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                <text>Robert Ebo Hinson</text>
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                <text>This study seeks to track corporate social responsibility (CSR) reporting of local and foreign banks in Ghana from 2010-2014 financial year ends. Employing a qualitative approach, data used were only annual reports sourced from selected banksâ€™ websites. We found that all selected banks reported more external than internal disclosures. Concerning internal disclosures, only one foreign bank reported product and customer initiatives whiles one local and four foreign banks reported human resource initiatives. External disclosures reported uneven community involvement and environmental focus among the selected banks. Health, education, and sports development dominate CSR initiatives and disclosure in Ghanaâ€™s banking industry.</text>
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                <text>2018</text>
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                <text>https://ajobe.journals.ac.za/pub/article/view/146</text>
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                  <text>Faculty of IT Business</text>
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                <text>Short video narratives, brand equity dimensions and hortitourism patronage: does real-world video matter?</text>
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                <text>Purpose – Using the transportation theory, and the brand equity model, this study aims to examine how short&#13;
video narratives from a tourist perspective increased brand equity dimensions which could lead to intention to&#13;
patronise. Further, the study tested the moderating role of real-world video between the brand equity&#13;
dimensions and intention to patronise.&#13;
Design/methodology/approach – A sequential explanatory mixed method is adopted for this study. An&#13;
empirical study was conducted in the first phase with 1,119 participants. In the second phase, the quantitative&#13;
results were used to develop a semi-structured interview guide for in-depth interviews with 9 respondents to&#13;
validate the quantitative outcomes. The structural equation modelling technique was utilised to analyse the&#13;
quantitative data, whereas content analysis was used for the qualitative data.&#13;
Findings – The results revealed that short video narratives lead to horti-awareness, image and value.&#13;
Additionally, horti-awareness, and value had a significant impact on intention to patronise horti-tourism&#13;
destinations. Another interesting observation is that the negative perceived quality might be as a result of the&#13;
short video emanating from a tourist perspective. Importantly, potential tourists perceived the real-world video&#13;
to be authentic, thus strengthening the relationship between the brand equity dimensions and intention to&#13;
patronise.&#13;
Practical implications – This research provided valuable insights for marketers/management and&#13;
stakeholders within the tourism and hospitality sector to achieve benefits derived from the findings of&#13;
the study.&#13;
Originality/value – To the best of the authors knowledge, this study is the first attempt to embed the theory&#13;
of transportation and the brand equity model in understanding horti-tourism destinations, which can rarely be&#13;
found in extant literature.&#13;
Keywords Short video narratives, Intention to patronise, Brand equity, Real-world video, Horti-tourism&#13;
Paper type Research paper&#13;
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                <text>https://www.emerald.com/insight/content/doi/10.1108/jhti-10-2023-0767/full/pdf?title=short-video-narratives-brand-equity-dimensions-and-horti-tourism-patronage-does-real-world-video-matter</text>
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                <text>Robert Ebo Hinson</text>
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                <text>This chapter offers a 360-degree inquiry into chief executive officer (CEO) activism in Ghana. Several theoretical/conceptual lenses (Afrocentricity and Afrocentric philosophies of sustainability; public relations for social responsibility; and postmodernism) are activated to enrich the literature on CEO activism. Data collection entailed long interviews with 24 men and women activist CEOs. Data analysis followed the qualitative theme-based approach. Findings suggest that CEO activism is motivated by alternative factors, including Afrocentric philosophies such as Caritas, Ubuntu, Ma-atic ideology, Africapitalism, and some postmodern concepts. Various unique campaign issues and causes, strategies and tactics, outcome classes, and safeguards and guidelines for activist CEO campaigns are discussed. The study helps internationalize CEO activism research and deepens global perspectives on corporate activism while contributing to contemporary imaginings and understandings of the political actions of CEOs.</text>
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                <text>Purpose – This paper aims to draw the attention of the academic scholars to how marketing of hortitourism can take action to contribute to tourism agenda 2030.&#13;
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marketing horti-tourism based on the research gaps in literature, and future research directions are&#13;
proposed to aid in the achievement of tourism agenda 2030.&#13;
Findings – Scholarly research on horti-tourism remains scarce, and more research attention is&#13;
suggested on this subject matter. The tourism sector produced varied forms of tourism where hortitourism is associated with horticulture farms, vegetable gardens and flower gardens which provide direct&#13;
gains such as employment creation, foreign currency earnings, income generation source, poverty&#13;
reduction and other gainful commercial activities. Despite the importance attached to this form of tourism&#13;
in literature, less research has been conducted to market its relevance to nations and businesses. Much&#13;
academic studies are needed to project this form of tourism.&#13;
Originality/value – This perspective paper serves as a call for tourism firms, governments and other&#13;
stakeholders within and outside to make theoretical and practical contributions by marketing hortitourism destinations to visitors which aid in the UN Tourism Agenda of 2030.&#13;
Keywords Horti-tourism, Marketing, SDGs&#13;
Paper type Viewpoint</text>
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                <text>© Emerald Publishing Limited, ISSN 1660-537</text>
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                <text>Strategic Marketing Communications of African Universities</text>
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                <text>Robert Ebo Hinson.</text>
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                <text>Strategic marketing of higher education encompasses the efforts made by tertiary or higher education&#13;
institutions to develop a better understanding of the needs of their prospective customers in order to design&#13;
products and services to meet and exceed these needs. These marketing activities of tertiary institutions should&#13;
usually be carried out through the execution of purposeful conversations with all the university brand&#13;
stakeholders, and this is the function of brand marketing communications. Brand marketing communications&#13;
seeks to integrate multiple consumer contact points that occur through the purchase of commercial messages in&#13;
paid, earned, and owned media to deliver persuasive and impactful statements about higher education brands.&#13;
Persuasive brand communications is a critical pillar in the successful marketing efforts of universities&#13;
worldwide, and this new edited book focuses on marketing and brand communication issues from an African&#13;
perspective. This chapter introduces the coverage and contents of the book, highlighting the different themes&#13;
and chapters.</text>
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                <text>Understanding the market in higher education in Africa&#13;
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                <text>Marketisation is the application of economic theory to the practice of higher education. This is&#13;
based on the fundamental notion of the primacy of the market as a tool for business and&#13;
strategic decisions. The market is the primary unit of focus as it determines supply and demand,&#13;
while the ultimate goal is the maximisation of productivity and profit margins. However, there&#13;
are persistent arguments against the marketisation of higher education. The commercialisation&#13;
or commodification of education and its transactionalisation as a good to be sold by universities&#13;
and purchased by students is probably the most prominent critics. The chapter theoretically&#13;
explored the notion of marketisation and its growth on the African continent and discussed the&#13;
six conceptual ideas had become well developed in the marketisation of higher education in&#13;
order to provide a backdrop for the work covered in the subsequent chapters of this book. The&#13;
concluding section of the chapter provides an overview of the chapters in the book.&#13;
Keywords: marketisation, marketing communication, branding, higher education,&#13;
universities, Africa, edited book, introduction.</text>
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                <text>University of the Free State, South Africa </text>
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