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                <text>Utilising Online and Offline Information in Export: The Case of Firms Operating in Ghana’s Non-Traditional Export Sector</text>
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                <text>Robert Ebo Hinson &#13;
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                <text>Information is useful for enhancing the success of export firms operating on the advantaged and&#13;
disadvantaged end of the global digital divide; in developed and developing economy contexts. As part of&#13;
a larger e-readiness survey of Ghana’s non-traditional export sector, this study aims at identifying the&#13;
nature of information which players in Ghana’s export sector need to enhance export-competitiveness.&#13;
This study focuses on players in a horticultural export cluster comprising non-traditional export firms,&#13;
export logistics providers, financial institutions, export associations, government/regulatory agencies and&#13;
export-related NGOs. The type of information respondents found most essential are those related to&#13;
market and production. NTE firms regularly receive information on payment, demand trend and orders.&#13;
Overall, respondents do not often share market, technical and logistics information with representatives&#13;
of firms in the same line of business as theirs. At the micro-level of Ghana’s non-traditional export&#13;
sector, e-business could be used as a tool for better acquisition, storage, sharing and utilisation of&#13;
information. Strategies for enhancing the e-efficacies of export industry players are discussed in the&#13;
paper. This paper presents a modest contribution to the export firm-electronic business/information&#13;
management literature from a developing economy context. &#13;
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                <text>Journal of Marketing Development and Competitiveness v</text>
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                <text>http://www.na-businesspress.com/JMDC/HinsonWeb.pdf</text>
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                <text>Cultivating social capital:&#13;
an exploratory analysis of business&#13;
postgraduates in Ghana</text>
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                <text>Purpose – This paper, grounded on social capital and social networking theory, examines how postgraduate&#13;
students in Ghana cultivate and utilise social resources towards career development.&#13;
Design/methodology/approach – Following a qualitative study design, the authors recruited and&#13;
conducted interviews with postgraduate student-workers undertaking a two-year Master of Science in&#13;
International Business.&#13;
Findings – There was an active engagement and consciously pre-plan mobilisation of social resources and&#13;
utilisation of social resources among the postgraduates. Despite the diverse processes of social capital&#13;
development identified, four important key themes emerged underpinning social capital mobilisation and&#13;
utilisation: (1) the recognition of the importance of social capital acquisition, (2) the strong link between social&#13;
capital and individual successes in employment and business opportunities, (3) the importance of the utilisation&#13;
of social resources for emotional support and (4) the use of social capital to reinforce the individual social&#13;
identity and recognition of an individual’s worth.&#13;
Practical implications – The authors offer a theoretical and practical contribution with a frame of&#13;
understanding by demonstrating that there is more to social capital than economic gain.&#13;
Social implications – Unlike the findings from prior research in Africa, the strong institutional and cultural&#13;
conditions did not constrain the key force of education and employability as drivers in attainment and social&#13;
positioning. This is an interesting and positive finding from the research, especially in terms of the importance&#13;
of providing educational opportunities to overcome institutional and cultural barriers to workforce&#13;
participation and career development.&#13;
Originality/value – Social networks contribute to career success, and while the participants used social&#13;
networks that reinforced ethnic and religious bonds, there is the opportunity to develop networks through&#13;
other identity processes, especially education. Formal education imparts more than formal skills and&#13;
qualifications. It provides the opportunity to access networks that transcend personal identity such as ethnicity&#13;
and to get support for career development.&#13;
Keywords Social capital, Social networking, Higher education, Qualitative methods, Ghana&#13;
Paper type Research paper</text>
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                <text>Value Co-creation of Places and Spaces in Africa’s Creative Hubs</text>
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                <text>This chapter provides case illustrations at the sub-regional creative hubs from East to West, and North to South Africa. Starting off with a broad overview of creative hubs – notably African Tech Hubs, and how they have been at the forefront of culture and innovation on the continent, the chapter moves on to discuss a few examples from the Co-Creation Hub in Lagos Nigeria to the South African Cultural Observatory, Starplace Hub and Playable City Lagos. A Sectoral Journey in other Places &amp; Spaces is also undertaken from the African Literature sub-sector to the Music and Fashion sub-sectors. Finally, a selection of Art Galleries and Cultural Centres such as The Bruce Onobrakpeya Foundation and the Nike Center for Art and Culture and the Dak’Art Biennial, Dakar, Senegal are highlighted alongside the Kó Art Space, Lagos, Nigeria.</text>
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                <text>Catalysts for Social Media Adoption in the Public Sector in Africa</text>
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                <text>Robert Ebo Hinson</text>
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                <text>This chapter aims to provide an understanding of the factors that serve as catalysts for social media adoption by public sector firms in Africa. Using the Technology Organisation Environment (TOE) framework, this chapter explains how social media technology is adopted and used by public sector organisations in Africa. Social media adoption is an organisational context, and hence the TOE can best be used to understand the factors affecting the adoption of the technology. On the technological factors, African countries have the capability to fully use their technological capabilities to introduce all social media platforms. The crucial issue of concern is that public sector organisations must see social media as having potential benefits to promote communications. The external environmental factors involving pressure from government and citizens for public sector organisations to use social media is mainly due to the increasing use of the technology by citizens across Africa. In most African countries, governments have policies in place to take advantage of the enormous benefits of social media. This chapter argues that several organisational factors, including top management support, resource availability, and skilled human resource to sustain social media technologies are significant tonic factors that catalyse the adoption of social media by Africa’s public sector.</text>
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                <text>2023</text>
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              <elementText elementTextId="12641">
                <text>This chapter aims to provide an understanding of the factors that serve as catalysts for social media adoption by public sector firms in Africa. Using the Technology Organisation Environment (TOE) framework, this chapter explains how social media technology is adopted and used by public sector organisations in Africa. Social media adoption is an organisational context, and hence the TOE can best be used to understand the factors affecting the adoption of the technology. On the technological factors, African countries have the capability to fully use their technological capabilities to introduce all social media platforms. The crucial issue of concern is that public sector organisations must see social media as having potential benefits to promote communications. The external environmental factors involving pressure from government and citizens for public sector organisations to use social media is mainly due to the increasing use of the technology by citizens across Africa. In most African countries, governments have policies in place to take advantage of the enormous benefits of social media. This chapter argues that several organisational factors, including top management support, resource availability, and skilled human resource to sustain social media technologies are significant tonic factors that catalyse the adoption of social media by Africa’s public sector.</text>
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                <text>Channel Structure and Conflict Management among Multinational&#13;
Corporations (MNCs) in Ghana&#13;
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                <text>[Abstract] The research seeks to gain qualitative insights into channel structure and conflict management&#13;
of leading multinational companies operating in Ghana. A case-study approach was adopted for this study.&#13;
Data was gathered and analyzed qualitatively through interviews of managers of five multinational firms&#13;
in Ghana. The companies were found to be practicing a three-level channel system, a combination of&#13;
exclusive and intensive distribution strategies and a partial integration, thus limiting their control of the&#13;
chain of distribution. The managements of the case companies have adopted some measures to mitigate&#13;
the conflict-prone zones, which, in most cases, are not yielding the desired result of consolidating their&#13;
channel operations. This research may have limited generalizability to all multinationals. The major&#13;
contribution of this paper is that it helps in drawing out key issues of channel structure and conflict&#13;
management in a developing economy context. </text>
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                <text>https://www.researchgate.net/profile/Thomas-Anning-Dorson/publication/312038741_Channel_Structure_and_Conflict_Management_among_Multinational_Corporations_MNCs_in_Ghana/links/586b9cde08ae6eb871bb5b36/Channel-Structure-and-Conflict-Management-among-Multinational-Corporations-MNCs-in-Ghana.pdf</text>
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                <text>Social Media and E-Government Services in Africa</text>
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                <text>Social media has been described as having the potential to enhance the delivery of e-government services. The chapter relies on examples of social media use in providing e-government services in South Africa, Ghana, Kenya, Morocco, Rwanda and Nigeria. From the literature, the chapter found that social media provides a convenient and effective ways for governments to communicate with citizens on e-government services. Social media enables citizens to gain access to e-government sites and facilitates engagement with users of e-government services. The use of government portals to provide e-government services can be augmented with social media accounts providing communications about the services and serving as an avenue to engage the public about e-government services. This chapter makes a strong case for integrating e-government portals with social media accounts in the African public sector.&#13;
&#13;
 This is a preview of subscriptio</text>
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                <text>https://link.springer.com/chapter/10.1007/978-3-031-22642-7_6</text>
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                <text>Re-imagining Educational Futures in Developing Countries&#13;
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                <text>universities are growing more quickly than the government’s capacity to fnance&#13;
these institutions (Iruonagbe et al., 2015; Olaleye et al., 2020).&#13;
Beyond the university itself, there are challenges with internet penetration&#13;
and power supply. As many people must use the internet for online teaching&#13;
and learning, poor internet connections pose a problem. Internet penetration&#13;
in Nigeria stood at 42% in January 2020, and the average speed of mobile&#13;
internet connections was 15.32 Mbps compared to the United Kingdom with&#13;
35.57 Mbps and Australia with 67.66 Mbps; in addition, 96% of mobile connections in Nigeria are prepaid (DataReportal, 2021). Countries in emerging&#13;
economies also have an average speed of 10  Mbps (Hannata, 2019). Te&#13;
fnancial implications of using the internet are also an issue, as many people&#13;
may have to buy more data to engage with teaching and learning.&#13;
Te power supply in these countries poses a challenge that may afect the&#13;
teaching and delivery of lectures. Te World Energy Outlook special report&#13;
recognises the persistent lack of access to electricity, and the unreliability of&#13;
electricity supplies in emerging countries, including in the continent of Africa.&#13;
Tis lack of access is a factor that is inhibiting the progress and development&#13;
of the continent, as there are over 600 million people in Africa who do not&#13;
have access to electricity (IEA, 2019) and 350 million people in developing&#13;
Asia (Cozzi et al., 2018). While Africa has 20% of the world’s population, it&#13;
accounts for less than 4% of global electricity use (Te Economist, 2019).&#13;
Tis lack of access to electricity also provides challenges for universities, staf&#13;
and students who may want to adopt online teaching. Tis is a peculiar challenge for emerging countries that may not apply in more developed locations.&#13;
Urbanisation, growing populations and economic conditions pose other&#13;
challenges that are peculiar to emerging countries (Alhumaid et al., 2020).&#13;
Even in many developed countries, there are still disadvantaged students from&#13;
various backgrounds, including minority ethnic groups, and low-income,&#13;
migrant and indigenous families, who have not beneftted from the internet&#13;
and new technologies (Ng &amp; Graham, 2018). If some individuals are still&#13;
disadvantaged in developed countries, there are many more deprived students&#13;
in emerging ones. Ho and Lau (2018) recognised the impact of the home&#13;
literacy environment on student engagement including the educational levels&#13;
of parents; the sociocultural and economic conditions of these countries also&#13;
pose additional challenges. Tere are concerns around parents’ abilities to&#13;
support their children, and the availability of a conducive studying environment at home, especially when people live in high-density areas (Ijadunola&#13;
et al., 2019; Rotas &amp; Cahapay, 2020). Importantly, in emerging countries,&#13;
parents also have lower literacy levels.</text>
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                <text>https://www.researchgate.net/profile/Varsha-Jain-6/publication/358600114_Role_of_Culture_in_Developing_Transformative_Leadership_for_Higher_Education_in_Emerging_Economies/links/64a7acfcb9ed6874a501cd5e/Role-of-Culture-in-Developing-Transformative-Leadership-for-Higher-Education-in-Emerging-Economies.pdf#page=19</text>
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                <text>Consumer attitude towards shopping malls in sub-Saharan Africa : an exploration of the "new" retail format in Ghana</text>
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                <text>This study investigates the Ghanaian retail sector, with particular focus on shopping malls and the behaviour of their patrons i.e. the shoppers. The study reveals eight (8) key mall visitation motivations and five (5) key shop attributes that attract Ghanaian shoppers. Escapism influences the shoppers most, followed by pleasure flow, safety, aesthetic and architectural leisure, respectively. The least motivational factor is exploration. The result suggests that shoppers in Ghana are most likely to see the mall as an escape route from their daily hectic conditions, a place for relaxation. This study has demonstrated that, the retailing environment of the mall can be best understood by studying the characteristics of the tri-components i.e. shoppers, shop, and mall as all activities and behaviour at the mall are inextricably intertwined. Though the study seeks to investigate the behaviour of patrons of shopping malls in the developing economies within the sub-Saharan Africa, the findings are based on shoppers in Ghana. Therefore care must be taken in applying the findings to other developing economies due to differences in culture.</text>
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                <text>Published Online:1 Jan 2012https://hdl.handle.net/10520/EJC128581&#13;
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                <text>Examining the link between social capital, knowledge quality, SMEs innovativeness and performance</text>
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                <text>The purpose of this study was to examine the relationship between some elements of social capital, knowledge quality,&#13;
and Small and Medium Enterprises (SMEs)’ innovativeness and export performance. Data were collected from owners/&#13;
managers of SME exporters in Ghana. Structural Equation Modeling was used for the data analysis. The results indicate&#13;
that the elements of social capital facilitate access to quality knowledge which consequently improves SMEs’ innovativeness. The study also shows that SMEs’ innovativeness affects their export performance.</text>
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                <text>https://journals.sagepub.com/doi/pdf/10.1177/0266382120970157</text>
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                <text>The Creative Industries and International Business Development in Africa</text>
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                <text>Fashion, Gaming and Digital (including Animation). Key areas include SDGs,&#13;
Fashionomics, Photography and Photojournalism. There are also higher education institutions such as the Nollywood Centre at the Pan Atlantic University&#13;
(Lagos, Nigeria) and the Janet Centre at University of Pretoria (South Africa).&#13;
This appendix highlights some of the developments in the creative industries&#13;
space on the continent.</text>
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                <text>https://www.emerald.com/insight/content/doi/10.1108/978-1-80071-302-420211016/full/pdf?title=appendix</text>
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