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                <text>Giving sense and changing perceptions in the implementation of the performance management system in public sector organisations in developing countries</text>
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                <text>Purpose&#13;
Change in public organisations has become inevitable in modern times. Yet, implementing change continues to be problematic, especially the attempt to introduce performance management (PM) in the sector. The purpose of this paper is to examine how HR managers are using sensegiving processes to attempt to institutionalise PM in public organisations in Ghana PM in public organisations in Ghana.&#13;
Design/methodology/approach&#13;
The paper utilises the mixed methods approach to examine the process of sensegiving. In using this method, the authors used focus group, as well as individual interview techniques and a quantitative survey of some selected organisations in the public sector.&#13;
Findings&#13;
The results of the study show that, four main activities, i.e. workshops, seminars and training, one-on-one communication, and unit meetings are employed in the process. The analysis indicates that these …</text>
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                <text>Employee engagement and task performance in state‐owned enterprises in developing countries: The case study of the power sector in Ghana</text>
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                <text>Frank LK Ohemeng, Theresa Obuobisa Darko, Emelia Amoako‐Asiedu</text>
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                <text>A growing number of studies prove a relationship between employee engagement (EE) and performance. Unfortunately, almost all originate in the developed world; the few that look at developing countries, including their public sectors, have focused more on the civil service and agencies, and neglect state‐owned enterprises (SOEs), despite their importance for delivery of public services. The purpose of this paper is to examine the impact of EE on task performance in SOEs in developing countries, with particular reference to Ghana. We purposively selected SOEs in the power sector and quantitatively surveyed their employees. We employed regression analysis to examine the link between EE and employee task performance. Our study, like those before it, shows that EE has a positive and significant effect on employee task performance. Our findings further suggest that for SOEs to achieve their targets with …</text>
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                <text>Leadership, employee engagement and employee performance in the public sector of Ghana</text>
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                <text>Emelia Amoako-Asiedu, Theresa Obuobisa-Darko</text>
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                <text>Organisations are developing interest in the effective management of their employees’ performance in today’s competitive environment. Effective leadership has become increasingly necessary for organisations who are interested in improving employee performance. Extant literature confirms the role leaders play in the management of employee performance as well as ensuring high levels of employee engagement. This paper seeks to identify the relationship between leadership style, employee engagement and performance in public sector organisations. Adopting a mixed method approach, the study employed convenience sampling and data was obtained from questionnaire and interviews. Using the Partial Least Squares (PLS) approach of Structural Equation Modeling (SEM) and content analysis the results showed that motivation and quality play an important mediating effect on the effect of leadership on employee performance. It was also found that fairness, flexibility, involvement in decision making and creating an environment where an employee feels valued and respected made employees engaged. Results also showed that engaged employees perform to their maximum best.</text>
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                <text>Journal of Business and Management Sciences</text>
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                <text>Bureaucratic leadership, trust building, and employee engagement in the public sector in Ghana: The perspective of social exchange theory</text>
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                <text>Frank LK Ohemeng, Theresa Obuobisa Darko, Emelia Amoako-Asiedu</text>
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                <text>Purpose&#13;
An engaged workforce has never been more important than it is now. Research continues to reveal a strong link between engaged employees and employee performance. Consequently, different strategies continue to be developed to enhance employee engagement (EE) in organisations. Unfortunately, many of these strategies have not worked due to the lack of trust that some employees may have towards organisational leaders. Thus, it is argued that the first step in building an effective EE is building trust, which will erode all sorts of suspicion of the intention of leaders in the organisation. Unfortunately, the literature is not clear about how to build such trust, especially in developing countries where the organisational environment is much different from that in developed ones; making the applicability of models in the developed world quite difficulty in these countries. How can public sector leaders build …</text>
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                <text>Corporate social responsibility in Africa</text>
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                <text>Robert Ebo Hinson</text>
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                <text>Corporate social responsibility is increasingly becoming the ideal and approved mode of sustaining good relations between corporate bodies and their surrounding communities. The building of a strong relationship is essential for the simple reason that a corporation’s ability to operate effectively is partly dependent upon the community’s understanding of the corporations’ business activities, their acceptance and the provision of a conducive environment for the corporation to operate (Du and Vieria 2012). However, there seems to be a disconnect between the perceptions of communities’ desire from such social interventions and what has been provided in many documented instances. Eventually, situations have occurred where the desired effects of the initiatives by corporate bodies are almost non-existent in beneficiary communities. This can be attributed to the apparent lack of well-established relationships and trust between corporations and communities. Additionally, according to Kemp (2010), it is conceptualised as a three-dimensional practice that involves: working for the company to understand local community perspectives; bridging community and company perspectives to generate dialogue and mutual understanding; and, facilitating necessary organisational change to improve social performance.</text>
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                <text>https://journals.co.za/doi/epdf/10.1080/02500167.2019.1698629</text>
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                <text>The relationship between leadership style and employee performance: An exploratory study of the Ghanaian public service</text>
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                <text>Frank LK Ohemeng, Emelia Amoako-Asiedu, Theresa Obuobisa Darko</text>
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                <text>Purpose&#13;
The purpose of this paper is to advance critical theoretical insights into the idea of “relational bureaucratic leadership” and its implications for public administration in developing countries (DCs). In doing so, the paper sets out new agendas for public service governance in DCs that recognizes the changing nature and emerging complexities of both the public service and society.&#13;
Design/methodology/approach&#13;
This is an exploratory study which synthesises literature in management, human resources, leadership studies and public administration, to understand the limitations of mainstream approaches to bureaucratic leadership in DCs, particularly SSA, with a view of identifying alternative practices.&#13;
Findings&#13;
Findings from this paper suggest that public service governance in DCs are embedded in complex dynamics between power relations, complexity and social norms, and bureaucratic leaders should …</text>
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all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not&#13;
been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any&#13;
future reprint.&#13;
Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized&#13;
in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying,&#13;
microfilming, and recording, or in any information storage or retrieval system, without written permission from the&#13;
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978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For&#13;
organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged.&#13;
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                <text>This chapter explores the creative industries in Africa from a digital perspective. This ranges from digital advertising, design, fashion, film and music production to digital publishing and photography. There have been quite a range of innovative developments in the global value chain, which are also explored such as the deployment of artificial intelligence and augmented and virtual reality. Everything Digital – Fashion, Film, and Music production and distribution – is considered in the chapter. It also paves the way for further interrogation of the legal landscape and intellectual property challenges in the creative industries – which is the focus of Chapter 6.</text>
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                <text>There are rising calls for the adoption of responsible management practices in virtually every economic sector of both developed and developing economies. Among others, efforts to promote responsible management have been championed by governments, international organisations, academic institutions, and industry regulators. In developing economies, such moves have spawned numerous success stories across diverse sectors such as energy, mining, manufacturing, and agriculture. Despite these glowing achievements, a plethora of challenges persist that threaten the sustainable development agenda. Against this backdrop, we address some crucial pathways for the sustainability logic and responsible management philosophy, as exemplified by contemporary practices across various sectors within the emerging markets context. We conceptualised responsible management as built on three pillars and examine the contribution of this triad of cognate concepts and practices: corporate social responsibility, green business, and sustainable management. We argue that social responsibility is pivotal to responsible management since it is imperative for corporations to consider the interests of multiple stakeholders, including employees, the society, the environment, future generations, and not only the interests of companies and investors. Akin to corporate social responsibility are sustainable management practices. We applaud current sustainability transitions concerning initiatives by businesses to drive meaningful and rewarding sustainability action. However, considering the upsurge of irresponsible and unsustainable business practices that harm the biosphere, needlessly kill wildlife, deplete natural resources, and destroy vegetation, the chapter explicates some specific ways in which businesses in emerging markets can drive green business initiatives from thought to finish, as expressed through green sourcing, green processing, green production, and green consumption practices. We also make recommendations regarding how governments, policymakers, and managers can support and embed the responsible management agenda in emerging markets. The chapter recommends that organisations must reimagine present-day sustainability actions by adopting innovative and sustainable initiatives such as reducing consumption, recycling, remanufacturing, reusing resources, and employing cutting-edge technology to monitor business processes across the entire value-chain from manufacturing to the end-user. At the micro level, we advocate that firm managers, entrepreneurs, and individuals must propel efforts in adopting responsible management practices. Finally, this chapter introduces the multisectoral chapters contained in the pages of this book, outline contributions to theory, and discuss practical managerial and policy implications.</text>
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Hinson</text>
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                <text>Corporate social responsibility is increasingly becoming the ideal and approved mode&#13;
of sustaining good relations between corporate bodies and their surrounding&#13;
communities. The building of a strong relationship is essential for the simple reason that&#13;
a corporation’s ability to operate effectively is partly dependent upon the community’s&#13;
understanding of the corporations’ business activities, their acceptance and the&#13;
provision of a conducive environment for the corporation to operate (Du and Vieria&#13;
2012). However, there seems to be a disconnect between the perceptions of&#13;
communities’ desire from such social interventions and what has been provided in many&#13;
documented instances. Eventually, situations have occurred where the desired effects of&#13;
the initiatives by corporate bodies are almost non-existent in beneficiary communities.&#13;
This can be attributed to the apparent lack of well-established relationships and trust&#13;
between corporations and communities. Additionally, according to Kemp (2010), it is&#13;
conceptualised as a three-dimensional practice that involves: working for the company&#13;
to understand local community perspectives; bridging community and company&#13;
perspectives to generate dialogue and mutual understanding; and, facilitating necessary&#13;
organisational change to improve social performance.&#13;
In this direction, this special issue sought conceptual and empirical research on the&#13;
extractive industry that employs theories and frameworks which aid our understanding&#13;
of how relations are being brokered at the community level. This special issue comprises&#13;
three papers that address corporate social responsibility issues within different contexts&#13;
and industries including the tobacco industry, extractive industry, and the&#13;
telecommunication industry. This special issue contributes to the growing body of&#13;
knowledge on socially responsible behaviour and the links to community relations.&#13;
Wunpini Mohammed, Anli Xiao and Erica Hilton in their paper assess how&#13;
telecommunication companies in Ghana manage corporate social responsibility and&#13;
delved into the need for these companies to rethink, reassess and restructure their&#13;
corporate social responsibility to focus more marginalised communities in Ghana. Their&#13;
Hinson, Tsiboe-Darko, and Boateng&#13;
2&#13;
findings show that telecommunication companies in Ghana adopt democratic and&#13;
collectivist principles to implement their corporate social responsibility initiatives.&#13;
Furthermore, the results show that the telecommunication companies mostly align their&#13;
corporate social responsibility initiatives with the social socio-economic needs of the&#13;
communities they operate in. However, most of the initiatives the companies undertake&#13;
are philanthropic in nature which may have little long-term impacts on marginalised&#13;
communities.&#13;
Tatenda Nhapi examines the roles of the state and non-state duty bearers in ensuring&#13;
that the tobacco industry in Zimbabwe implements corporate social responsibility&#13;
implementation and improves natural resources management outcomes. The paper&#13;
explores the experiences of tobacco farming and its impacts such as the degradation of&#13;
natural resources in the tobacco farming communities. It points out the lack of proactive&#13;
corporate social responsibility programs by the tobacco companies to address the&#13;
degradation of natural resources in the tobacco farming communities. The paper&#13;
highlights the need for communities of practice approach to corporate social&#13;
responsibility implementation and natural resources management. The paper also argues&#13;
for the need for tobacco companies to redesign their corporate social responsibility&#13;
programs to focus on the tobacco farming community in order to transform the&#13;
communities. Furthermore, it calls for the tobacco companies to involve various&#13;
stakeholders including social workers, business enterprises, grassroots communities,&#13;
and the farmers in the implementation of corporate social responsibility initiatives.&#13;
Douglas Adeola and Ogechi Adeola study corporate social responsibility in the&#13;
extractive sector with a specific focus on Chevron Nigeria. The paper argues that&#13;
businesses that seek to act responsibly must ensure that they do not cause harm to the&#13;
communities they operate in. Such companies must show restraint in their quest for&#13;
profit and must ensure peaceful co-existence among all stakeholders including the&#13;
immediate communities and environment. The immediate communities must benefit&#13;
from the operations of the business. Furthermore, it argues that responsible businesses,&#13;
especially those in the extractive industry, must be structured, fair, transparent, sensitive&#13;
to the needs of the immediate communities, and ensure shared value.&#13;
We want to thank the authors, the reviewers and the editor in chief contributing to this&#13;
issue and making it a success. We hope that the issue will stimulate further research&#13;
interest in this area. </text>
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                <text>https://www.tandfonline.com/doi/pdf/10.1080/02500167.2019.1698629</text>
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