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                <text>The persistence of organizational performance problems the public services in Ghana: The perspective of societal culture</text>
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                <text>Emelia Amoako-Asiedu, Frank Kwaku Loius Ohemeng, Theresa Obuobisa-Darko, Kenneth Parku</text>
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                <text>Performance management (PM) has been one of the most profound initiatives of public services reforms in both developed and developing countries in the last three decades. Despite its acceptance as a tool to enhance efficiency, effectiveness, and accountability, many continue to question its efficacy to enhance organizational performance in public services. This is because organizational performance problems continue to persist in the sector. How then can this persistence of organizational performance problems be explained? For some scholars, the answer lies in examining the behaviour of employees and thus moving away from the instrumentality of PM. While this is laudable, what influences employees’ behaviours for them to engage in activities that make nonsense of the existence of PM has not been greatly articulated. In this paper, we attempt to contribute to this discussion by focusing on how societal …</text>
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                <text>The challenges of central government fiscal and financial policies on local government programmes in Ghana</text>
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                <text>Emelia Amoako-Asiedu, Kwame Ameyaw Domfeh</text>
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                <text>Growing interest in the area of participation especially at the local level stems from the belief that democratic approaches to governance achieve better development outcomes. Over the past decade, World Bank has been promoting Community-Driven Development (CDD) programs, an approach that is believed to give local people total control over development projects. Using the qualitative approach to research, the study relies on secondary data and extant literature on decentralization theory and practice. Various legal frameworks in Ghana underpinning decentralization and local governance were utilized to extrapolate challenges of central government fiscal and financial policies on local government programmes, drawing very much on the history, structure and policies of decentralization in Ghana.</text>
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                <text>The impact of employee perception on the successful institutionalisation and implementation of performance management systems in developing countries: The perspective from …</text>
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                <text>Frank LK Ohemeng, Emelia Amoako‐Asiedu, Theresa Obuobisa‐Darko</text>
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                <text>Performance management (PM) has become a key instrument in the quest to ensure optimal operations by organisations in the public sector. Some scholars, though, believe that PM has failed because of employees' negative perception and management's exclusion of employees from its development. Studies on the relationship between employee perception of PM and its effectiveness in the public sector are limited. We argue that management must value employee perception more highly than they do at present because it is unlikely employees would be willing to take an active part in implementing a change with which they disagree or that they see as having no value. This study examines the effect of employees' perception on the institutionalisation and implementation of PM in developing countries, with specific reference to Ghana.</text>
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                <text>Public Administration and Development</text>
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                <text>Giving sense and changing perceptions in the implementation of the performance management system in public sector organisations in developing countries</text>
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                <text>Frank Louis Kwaku Ohemeng, Emelia Amoako Asiedu, Theresa Obuobisa-Darko</text>
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                <text>Purpose&#13;
Change in public organisations has become inevitable in modern times. Yet, implementing change continues to be problematic, especially the attempt to introduce performance management (PM) in the sector. The purpose of this paper is to examine how HR managers are using sensegiving processes to attempt to institutionalise PM in public organisations in Ghana PM in public organisations in Ghana.&#13;
Design/methodology/approach&#13;
The paper utilises the mixed methods approach to examine the process of sensegiving. In using this method, the authors used focus group, as well as individual interview techniques and a quantitative survey of some selected organisations in the public sector.&#13;
Findings&#13;
The results of the study show that, four main activities, i.e. workshops, seminars and training, one-on-one communication, and unit meetings are employed in the process. The analysis indicates that these …</text>
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                <text>Emerald Publishing Limited</text>
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                <text>Employee engagement and task performance in state‐owned enterprises in developing countries: The case study of the power sector in Ghana</text>
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                <text>Frank LK Ohemeng, Theresa Obuobisa Darko, Emelia Amoako‐Asiedu</text>
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                <text>A growing number of studies prove a relationship between employee engagement (EE) and performance. Unfortunately, almost all originate in the developed world; the few that look at developing countries, including their public sectors, have focused more on the civil service and agencies, and neglect state‐owned enterprises (SOEs), despite their importance for delivery of public services. The purpose of this paper is to examine the impact of EE on task performance in SOEs in developing countries, with particular reference to Ghana. We purposively selected SOEs in the power sector and quantitatively surveyed their employees. We employed regression analysis to examine the link between EE and employee task performance. Our study, like those before it, shows that EE has a positive and significant effect on employee task performance. Our findings further suggest that for SOEs to achieve their targets with …</text>
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                <text>Organisations are developing interest in the effective management of their employees’ performance in today’s competitive environment. Effective leadership has become increasingly necessary for organisations who are interested in improving employee performance. Extant literature confirms the role leaders play in the management of employee performance as well as ensuring high levels of employee engagement. This paper seeks to identify the relationship between leadership style, employee engagement and performance in public sector organisations. Adopting a mixed method approach, the study employed convenience sampling and data was obtained from questionnaire and interviews. Using the Partial Least Squares (PLS) approach of Structural Equation Modeling (SEM) and content analysis the results showed that motivation and quality play an important mediating effect on the effect of leadership on employee performance. It was also found that fairness, flexibility, involvement in decision making and creating an environment where an employee feels valued and respected made employees engaged. Results also showed that engaged employees perform to their maximum best.</text>
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                <text>Bureaucratic leadership, trust building, and employee engagement in the public sector in Ghana: The perspective of social exchange theory</text>
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                <text>Purpose&#13;
An engaged workforce has never been more important than it is now. Research continues to reveal a strong link between engaged employees and employee performance. Consequently, different strategies continue to be developed to enhance employee engagement (EE) in organisations. Unfortunately, many of these strategies have not worked due to the lack of trust that some employees may have towards organisational leaders. Thus, it is argued that the first step in building an effective EE is building trust, which will erode all sorts of suspicion of the intention of leaders in the organisation. Unfortunately, the literature is not clear about how to build such trust, especially in developing countries where the organisational environment is much different from that in developed ones; making the applicability of models in the developed world quite difficulty in these countries. How can public sector leaders build …</text>
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                <text>Corporate social responsibility is increasingly becoming the ideal and approved mode of sustaining good relations between corporate bodies and their surrounding communities. The building of a strong relationship is essential for the simple reason that a corporation’s ability to operate effectively is partly dependent upon the community’s understanding of the corporations’ business activities, their acceptance and the provision of a conducive environment for the corporation to operate (Du and Vieria 2012). However, there seems to be a disconnect between the perceptions of communities’ desire from such social interventions and what has been provided in many documented instances. Eventually, situations have occurred where the desired effects of the initiatives by corporate bodies are almost non-existent in beneficiary communities. This can be attributed to the apparent lack of well-established relationships and trust between corporations and communities. Additionally, according to Kemp (2010), it is conceptualised as a three-dimensional practice that involves: working for the company to understand local community perspectives; bridging community and company perspectives to generate dialogue and mutual understanding; and, facilitating necessary organisational change to improve social performance.</text>
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The purpose of this paper is to advance critical theoretical insights into the idea of “relational bureaucratic leadership” and its implications for public administration in developing countries (DCs). In doing so, the paper sets out new agendas for public service governance in DCs that recognizes the changing nature and emerging complexities of both the public service and society.&#13;
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Findings from this paper suggest that public service governance in DCs are embedded in complex dynamics between power relations, complexity and social norms, and bureaucratic leaders should …</text>
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                <text>This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made&#13;
to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all&#13;
materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of&#13;
all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not&#13;
been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any&#13;
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Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized&#13;
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Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for&#13;
identification and explanation without intent to infringe.</text>
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