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                <text>Using MIS for Strategic Planning and Management Control in Tourism Industries</text>
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                <text>George Kofi Amoako, Geoffrey Kwasi Adjaison, Desmond Kwadjo Kumi, Fredrick Kwame Asamoah</text>
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                <text>This chapter surveys the literatures on managerial innovation and provides a wide and structural view of management system philosophy and e-tourism. It gives a historical perspective of MIS (Management Information System) and the related concepts like Decision Support Systems, Executive Support Systems, Business Process Automation, Management Control Systems, Global Distribution Systems, Transaction Processing Systems, etc. Learning from the case of auto industry like AutoXchange, this chapter seeks for the strategic use of information and communication technology in tourism. Here MIS includes modern information technology like data mining, wireless devices in the era of “Travel, Tourism and Technology”. The above mentioned systems are used in big businesses, but this chapter also explores the effect of such technologies on small businesses. Finally, this chapter proposes to apply e-CRM …</text>
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                <text>The role of corporate social responsibility in business sustainability</text>
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                <text>CSR is important not just because it helps businesses to help society and communities but because it can help firms to build trust and identify with the needs of communities. Establishing and keeping trust with customers, communities and regulators isn’t simple and can be easily damaged or lost. To be successful in the long-term, firms need to think beyond what’s affecting them today to what’s going to happen tomorrow. This isn’t just about addressing changes to technology or the needs of customers, but also taking into account alterations in social, environmental and governance issues A couple of studies in the past revealed that reputation and competitive advantage are the results of increased customer satisfaction after engaging in CSR . This study adds to knowledge by suggesting that Corporate strategy, Human resource strategy, Research and development strategy and Product strategy can …</text>
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                <text>George Kofi Amoako, Isaac Sewornu Coffie, Elikem Chosniel Ocloo</text>
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                <text>Achieving the 17 sustainable development goals (SDGs) has become very important in the survival of the human race and the earth's ecosystem. The purpose of this study is to see the effectiveness of social media communication and how it influences consumer behavior perception on environmental sustainability and the role of social media influencers. This chapter is a conceptual manuscript. The researcher used literature from good and reliable databases such as Emerald, Sage, Taylor &amp; Francis, Web of Science, Elsevier, and others. Desk research was adopted and literature covering the relevant constructs in the title and model were reviewed and thoroughly discussed and meanings and implications were synthesized.</text>
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                <text>A conceptual framework on finding the nexus between sustainability and desired outcomes for smart cities–the moderating role of green leadership</text>
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                <text>Purpose&#13;
This paper aims to focus on the nexus between sustainability and desired outcomes for smart cities. The main focus is on how green leadership influences the relationship between smart and sustainable activities and stakeholder management.&#13;
Design/methodology/approach&#13;
The work is essentially a non-empirical review of the literature to develop a conceptual model to be tested in a subsequent study.&#13;
Findings&#13;
The findings indicate that smart cities and their sustainability activities can drive desired outcomes through green leadership. Also, green leadership has an indirect relationship with the desired outcomes of smart cities; hence, managers in the tourism and hospitality industries should cultivate their green leadership style to assist smart cities in accomplishing their goals.&#13;
Research limitations/implications&#13;
This research is conceptual, and the proposed model will need to be evaluated to be more valid …</text>
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                <text>THE EFFECT OF SERVICE INNOVATION ON&#13;
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                <text>Service Innovation is a topic that has become relatively popular in recent years&#13;
because of its importance and the effects it has on the businesses. The purpose of&#13;
this study is to identify and understand the effect Service Innovation has on the&#13;
Customer satisfaction through constructs like service quality and perceived brand&#13;
value. The study used quantitative research method in order to collect data from the&#13;
convenience sample. The data was collected from two different countries, thus&#13;
cultural values and differences have been compared. The results from the study&#13;
suggest that service innovation has a positive and direct effect on the Service&#13;
Quality and Perceived Brand Value as well as its direct relationship with Customer&#13;
Satisfaction. Another factor revealed is the culture and the study emphasizes its&#13;
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to customer satisfaction, and finally to contribute to the marketing literature. </text>
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                <text>Covid-19: Study of Online Teaching,&#13;
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                <text>Te situation caused by the Covid-19 global crisis has led universities to make&#13;
abrupt and immediate changes to continue training their students virtually&#13;
(Bao, 2020). Universities have had to urgently adapt their strategies to respond&#13;
to the crisis since the beginning of the epidemic to carry on with their daily&#13;
tasks efciently (Ali, 2020; Kieu et al., 2020).</text>
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                <text>Information and Communication Technologies (ICT) have become part of everyone's’ lives and imagining&#13;
a life without them seems almost impossible. Mobile phones and social media platforms, which are of&#13;
great importance in this thesis, are used for contacting friends and families, gathering news but also as a&#13;
tool for organizing a getaway. Therefore this bachelor thesis aims to answer the research question “How&#13;
and why refugees might change their ICT behaviour when migrating to Europe?”. Until now, this&#13;
questions has not been answered in the literature. Previous studies only focussed on the ICT use at the&#13;
specific location of migrants and refugees (in their home countries, en route or in their host societies),&#13;
examined the impact on ICT on social integration or treated the media discourse about refugees, for&#13;
example, on Facebook.&#13;
Contributing to this discourse, the author of this thesis conducted interviews with six refugees of&#13;
different nationalities in two refugee centers in Düsseldorf, Germany, asking them about their individual&#13;
ICT behaviour in their countries of origin, en route and in Germany. Based on the method of discourse&#13;
analysis, the interviews reveal that the mobile phone as well as social media platforms are of great&#13;
importance for refugees as they enable them to take part in their loved ones lives despite the&#13;
geographical distances. On the other hand refugees did not changed their ICT behaviour now living in&#13;
Germany compared to their home country, the purpose, however, did changed.</text>
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                <text>Purpose&#13;
This study aims to fill the gap on proenvironmental behavior studies among consumers in bottom of the pyramid (BOP) market by examining the relationship between values, beliefs and norms among Ghanaian consumers.&#13;
Design/methodology/approach&#13;
A sample of 324 Ghanaian consumers (responses rate of 64%) was used to estimate the model. The data was analyzed using maximum likelihood robust approach of Lavaan package for structural equation modeling in R.&#13;
Findings&#13;
The findings show that there is no significant relationship between values and the new ecological worldview, which also does not affect awareness of environmental consequences. However, awareness of consequences, likely based on personal experiences, significantly impacts perceived ability to reduce threats to the environment. Ghanaian consumers are mainly influenced by personal experiences with local environmental …</text>
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                <text>The purpose of this research is to find out how teaching philosophy and curriculum design can affect graduates' employability skills. In the same way, university survival also depends on how well graduates perform in the workplace. Teaching philosophy affects curriculum design which in turn could affect employability. Higher education teachers and administrators' awareness of these variables and how they interplay could enhance student employability skills. Qualitative methodology was used in this research to investigate the relationship between teaching philosophy, curriculum design, and employability skills. The data for the study were sampled from both public and private universities in Ghana. The population size for the study was 12 respondents.</text>
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                <text>Purpose: The purpose of this paper is to throw light on CSR activities of mobile telecommunication companies in Ghana. The major and minor players in the Mobile</text>
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