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                <text>Service recovery and loyalty of Uber sharing economy: The mediating effect of trust</text>
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                <text>This study investigate how service recovery affect customer loyalty of Uber customers in Ghana and how trust mediate the relationship between recovery and customer loyalty. With the aid of quantitative research design, data was collected from 601 clients of Uber in Accra the capital City of Ghana, situated in the western region of Africa. Structural equation modelling was used to analyze the relationship among the variables. This study reveals a positive and significant relationship exists between procedural justice and trust; distributive justice and trust; interactional justice and trust; and interactional justice and customer loyalty. Trust mediates the relationship between service recovery performance and customer loyalty in the Uber sharing economy in Ghana.</text>
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                <text>Customer satisfaction: role of customer service, innovation, and price in the laundry industry in Ghana</text>
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                <text>George Kofi Amoako</text>
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                <text>The purpose of this paper is to test and examine the interrelationships amongst customer satisfaction, customer service, innovation, and competitive pricing in the laundry industry in Ghana using the covariance approach of Structural Equation Modeling. Quantitative research design was adopted for this study. The data set used to meet this paper’s main objectives was collected using face to face meeting of laundry customers and requesting them to fill out a 1–5 point Likert scale questionnaire. The results demonstrate the mediating effects and moderating effects that customer service, competitive pricing, and innovation has on customer satisfaction in the laundry service industry in Ghana.</text>
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                <text>A review of empirical research on corporate social responsibility in emerging economies</text>
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                <text>Purpose&#13;
The purpose of this paper is to provide a systematic review of empirical research studies on corporate social responsibility (CSR) in emerging economies.&#13;
Design/methodology/approach&#13;
This paper employed a systematic literature review using research papers published on CSR in emerging economies from 2010 to 2019.&#13;
Findings&#13;
The findings of this paper show that the principal themes of published research articles on CSR in emerging economies are (1) effects of CSR, (2) drivers of CSR and (3) challenges of CSR. Additionally, publications on CSR in emerging economies have been dominated by studies that used quantitative approach and cross-sectional design. A significant number of studies also employed secondary data sources with most of these studies not being sensitive to sectoral influences&#13;
Research limitations/implications&#13;
The research is non-empirical.&#13;
Practical implications&#13;
CSR is an area that …</text>
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                <text>Conceptual Framework—Artificial Intelligence and Better Entrepreneurial Decision-Making: The Influence of Customer Preference, Industry Benchmark, and Employee Involvement in …</text>
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                <text>George Asamoah George Amoako, Paul Omari, Desmond K Kumi, George Cudjoe Agbemabiase</text>
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                <text>Purpose: Technology initiatives are now incorporated into a wide range of business domains. The objective of this paper is to explore the possible effects that Artificial intelligence systems have on entrepreneurs’ decision-making, through the mediation of customer preference and industry benchmark. Design/methodology/approach: This is a non-empirical review of the literature and the development of a conceptual model. Searches were conducted in key academic databases, such as Emerald Online Journals, Taylor and Francis Online Journals, JSTOR Online Journals, Elsevier Online Journals, IEEE Xplore, and Directory of Open Access Journals (DOAJ) for papers which focused on Artificial intelligence (AI), Entrepreneurial decision-making, Customer preference, Industry benchmarks, and Employee involvement. In total, 25 articles met the predefined criteria and were used. Findings: The study proposes that Artificial intelligence systems can facilitate better decision-making from the entrepreneurial perspective. In addition, the study demonstrates that employees, as stakeholders, can moderate the relationship between Artificial intelligence systems and better decision-making for entrepreneurs with their involvement. Moreover, the study demonstrates that customer preference and industry benchmark can mediate the relationship between Artificial intelligence systems and better entrepreneur decision-making. Research limitations/implications: The study assumes a perfect ICT environment for the smooth operation of Artificial intelligence systems. However, this might not always be the case. The study does not consider the personal disposition of …</text>
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                <text>Testing the impact of environmental taxation and IFRS adoption on consumption‐based carbon in European countries</text>
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                <text>Ahmed Samour, Mohammed Musah, Sagiru Mati, Fethi Amri</text>
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                <text>Several governance regulations have been adopted in European countries to promote environmental sustainability, such as environmental taxation and environmental disclosures in financial reports. In this context, this paper examines the linkage between environmental taxation, International Financial Reporting Standards (IFRS), and environmental sustainability in European countries from 1994 to 2018. Unlike earlier empirical studies, the present work is the first to assess the impact of environmental taxation and IFRS adoption on consumption-based carbon emissions. In order to yield valid and reliable outcomes, the modern econometric method that is vigorous to cross-sectional dependence and slope heterogeneity was employed. Likewise, the study uses the novel method of moment quantile regressions (MMQR). The MMQR outcomes illustrated that environmental taxation significantly negatively affects …</text>
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                <text>Assessing the roles of green innovations and renewables in environmental sustainability of resource‐rich Sub‐Saharan African states: A financial development perspective</text>
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                <text>Environmental literature keeps expanding on the natural resources‐environmental sustainability conundrum. However, most studies examine this conundrum in different geographical locations other than resource‐rich Sub‐Saharan African (SSA) countries while also neglecting the criticality of issues like green innovations, financial development, and renewable energy. Besides, the likelihood of a nonlinear relationship has often been jettisoned in the framework. Thus, the resources‐sustainability nexus was examined in the SSA using robust econometric techniques, while underscoring the roles of green innovations, renewable energy, and financial development. Using the cross‐sectional augmented auto‐regressive distributed lag (CS‐ARDL), cross‐sectional augmented distributed lag (CS‐DL), and the common correlated effect mean group (CCEMG) approaches that conciliate with residual cross‐sectional …</text>
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                <text>Blackwell Publishing Ltd</text>
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                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=-U-tBVYAAAAJ&amp;amp;cstart=20&amp;amp;pagesize=80&amp;amp;citation_for_view=-U-tBVYAAAAJ:Se3iqnhoufwC</text>
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                <text>A panel data analysis of the interactions between lagged profitability and firms’ financial performance: Evidence from the Ghana Stock Exchange (GSE)</text>
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                <text>Mohammed Musah, Yusheng Kong, Stephen Kwadwo Antwi</text>
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                <text>This study sought to examine the association between lagged profitability and the financial performance of non-financial firms listed on the Ghana Stock Exchange (GSE). Specifically, the study sought to explore the relationship between lagged profitability and the firms’ financial performance as measured by ROA; assess the association between lagged profitability and the firms’ financial performance as measured by ROE; and to examine the affiliation between lagged profitability and the firms’ financial performance as measured by ROCE. Panel data extracted from the audited and published annual reports of fifteen (15) non-financial firms for the period 2008 to 2017 was used for the study. From the study’s Pearson Product-Moment Correlation Coefficient estimates, an insignificantly positive association between lagged profitability and the firms’ ROA and ROE was established. Also, an insignificantly negative affiliation between lagged profitability and the firms’ ROCE was discovered at the 95% confidence interval. Even though the association between lagged profitability and the firms’ financial performance was not statistically significant, the positive connection uncovered between lagged profitability and the firms’ ROA and ROE is an indication that significant increases in lagged profitability could have led to significant increases in ROA or ROE and vice-versa. Therefore, the determinants of firms’ financial performance like liquidity, leverage, capital structure, operational efficiency, size, growth, tangibility, age, inflation, economic growth (GDP), exchange rate, interest rate, competition, corporate taxes and market share among others, should be …</text>
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                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=-U-tBVYAAAAJ&amp;amp;cstart=20&amp;amp;pagesize=80&amp;amp;citation_for_view=-U-tBVYAAAAJ:HDshCWvjkbEC</text>
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                <text>Global CSR, drivers and consequences: a systematic review</text>
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                <text>Kwasi Dartey-Baah, George Kofi Amoako</text>
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                <text>Purpose&#13;
The purpose of this paper is to provide a systematic review of research studies on the drivers and consequences of corporate social responsibility (CSR).&#13;
Design/methodology/approach&#13;
This paper used a systematic literature review using research papers published on the drivers and consequence of global CSR from 2010 to 2020.&#13;
Findings&#13;
The findings of this paper show that the principal themes of published research articles on the drivers and consequences of CSR are internal drivers, external drivers and consequences of CSR. Publications on the drivers and consequences of global CSR have been dominated by studies that used quantitative approach and cross-sectional design. A significant number of studies also used secondary data source with most of these studies not being sensitive to sectorial influences. More importantly, this study revealed that the emphasis of CSR on actions that demonstrate …</text>
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                <text>Emerald Publishing Limited</text>
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              <elementText elementTextId="16614">
                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=hXmr_bYAAAAJ&amp;amp;citation_for_view=hXmr_bYAAAAJ:8gBurD7jEYQC</text>
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              <name>Title</name>
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                  <text>Faculty of IT Business</text>
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            <description>A name given to the resource</description>
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                <text>Do liquidity and capital structure predict firms’ financial sustainability? A panel data analysis on quoted non-financial establishments in Ghana</text>
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            <name>Creator</name>
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                <text>Ning Wu, Jingyi Zhao, Mohammed Musah, Zhiqiang Ma, Lijuan Zhang, Yutong Zhou, Yongzheng Su, Joseph Kwasi Agyemang, Juliana Anyei Asiamah, Siqi Cao, Linnan Yao, Kaodui Li</text>
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            <description>An account of the resource</description>
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                <text>This study examined the connection between liquidity, capital structure, and the financial sustainability of 28 quoted non-financial establishments in Ghana. Panel data for the period from 2008 to 2019 was used for the analysis. In the study, liquidity was proxied by the current ratio, while the debt ratio was used as a surrogate of capital structure. Additionally, return on equity (ROE) was employed as a measure of sustainability. This indicator was used because of its flexibility as it can be applied to any line of business or product. From the results, the studied panel was cross-sectionally independent. Furthermore, the series were first differenced stationary and cointegrated in the long-run. The elasticities of the predictors were determined through the generalized method of moments (GMM) estimator, and from the results, liquidity proxied by the current ratio improved the entities’ financial sustainability. In addition, capital structure surrogated by the debt ratio promoted the financial sustainability of the establishments. Moreover, the interaction between capital structure and liquidity advanced the corporates’ financial sustainability. Size, growth, and operational efficiency were significantly positive determinants of the sustainability of firms, but asset tangibility had a trivial effect on the entities’ sustainability. On the causal relations among the variables, there was a bilateral connection amidst current ratio and return on equity; between cash flow ratio and return on equity; between debt ratio and return on equity; between size and return on equity; between operational efficiency and return on equity. Additionally, a single-headed causality moving from growth to …</text>
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                <text>MDPI</text>
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                <text>2023</text>
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              <elementText elementTextId="16607">
                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=-U-tBVYAAAAJ&amp;amp;cstart=20&amp;amp;pagesize=80&amp;amp;citation_for_view=-U-tBVYAAAAJ:UeHWp8X0CEIC</text>
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              <elementText elementTextId="16608">
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                  <text>Faculty of IT Business</text>
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                <text>The execution of marketing strategies in a developing economy: A case study of selected market leaders</text>
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                <text>Kwaku Appiah-Adu, George Kofi Amoako</text>
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– The purpose of this paper is to examine how market leaders use marketing strategies to maintain strong performance in their respective sectors within different economic contexts in an emerging developing economy.&#13;
Design/methodology/approach&#13;
– Case studies of three consistent, high performing market leaders based on the Ghana Club 100 rankings over the past decade are conducted. This involves structured interviews with chief executive officers (CEOs) and chief marketing officers (CMOs) of the organisations studied.&#13;
Findings&#13;
– The findings indicate that irrespective of the country of origin of the firm, or the economic context in a developing country, effective marketing strategies can be used to enhance the performance of organisations in their respective sectors.&#13;
Originality/value&#13;
– The …</text>
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