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                <text>The Impact of Quality Improvement on Healthcare Delivery in Ghana: A Case Study of National Catholic Health Service&#13;
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                <text>Isaac Rock Kumah&#13;
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                <text>Healthcare consumers are becoming more critical with the quality of healthcare they receive. As a result, there are increasing complaints about the poor quality of healthcare received in the public domain. Under-five mortality (U5M) is one of the key indicators in the determination of the quality of health of a nation. The Ministry of Health (MOH) and its agencies have over the years tried to reduce U5M to accelerate Ghana’s efforts to achieve the Millennium Development Goals (MDG) 4 by 2015 but with little success. The National Catholic Health Service (NCHS) in collaboration with Institute for Health Improvement (IHI) piloted the model for improvement, a quality improvement (QI) programme in nine catholic hospitals to reduce U5M and infant mortality. The purpose of the study is to assess the impact of the QI programme implemented by the NCHS. A mixed method approach and a cross-sectional design were used. Secondary data on U5M were collected from 2007 and 2015 and analysed. A modified version of Shortell’s QI instrument was administered to a sample of 51 midwives and 48 paediatric nurses from three selected catholic hospitals, namely; Techiman Holy Family, St. Francis Xavier and Our Lady of Grace. Frequencies and cross tabulations were used in the data analysis and presentation of results. Seven core management members from the three selected hospitals and one management staff of the NCHS were interviewed and data analysed using thematic content analysis approach.&#13;
The results show that, all the nine hospitals made great improvement in U5M when the implementation was at its peak. However, only three out of the nine hospitals were able to sustain the improvements made. Key factors that led to the inability of the hospitals to sustain improvements were identified and they include the organisational culture of the hospitals, management commitment and employee involvement. The findings provided an opportunity to develop a hybrid model which could be adopted by the MOH and its agencies to aid in the successful implementation of QI programmes in healthcare.</text>
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                <text>Doctor of Philosophy (PhD) In Health Care Management&#13;
&#13;
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                <text>Ghana Technology University Library&#13;
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                <text>March 2017</text>
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                <text>Influence of Leadership Behaviours and the Mediatory Role of Leader-Follower Collaboration on Performance of State-owned Enterprises.&#13;
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                <text>Theophilus Adomako&#13;
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                <text>This thesis has explored the meaning and essence through lived experiences and perspectives of four leaders of their leadership behaviours, followership styles, leader-follower collaboration and performance of SOEs in Ghana because there is paucity of empirical support on the understanding of the four phenomena as well as the relationships among them. Therefore, this inquiry was conducted through a sequential exploratory mixed research methods made up of two-phases of data collection and analysis; first, four leaders of SOEs were purposively sampled and through face-to-face semi-structured interviews provided narrations of their perception attached to the four phenomena and the relationships among them. During the second phase of survey strategy, data were assembled from 348 followers of 12 SOEs, where ANOVA, multiple regression analysis and Partial Least Squares Structural Equation Modeling were used to examine the determinant and the casual relationships among the phenomena. Whilst the phenomenological results generated five themes: strategic career ambition, middle-of-the road management style, changing attitude of the followers, collaborative environment and result-based management system to describe the perception of the four phenomena by the four leaders of SOEs, the survey strategy quantified the determinant of leadership behaviours, followership styles, leader-follower collaboration and performance of SOEs as well as six out of eight hypotheses explain the influence of leadership behaviours, followership styles and the mediating role of leader-follower collaboration on performance of SOEs in Ghana were supported. This research adds evidence on the understanding of the meaning and essence of the four phenomena as well as causal relationships among them from both perception of the leaders and their followers and the findings have theoretical, managerial and practical contributions and implications. Finally, limitations and recommendations of the study for future research are available.</text>
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                <text>Doctor of Philosophy (PhD) in Business Administration&#13;
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                <text>Ghana Technology University Library&#13;
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                <text>July 2017</text>
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                <text>The Effect of School Feeding Programme on Basic Education in Greater Accra Region, Ghana.&#13;
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                <text>Juliana Maame-Esi Owusu-Ansah</text>
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                <text>Education is the backbone of every nation. Many developed countries have attained their levels of development because of the attention paid to educating their citizens. For a developing country like Ghana to break more grounds on its development efforts, there is the need to pay close attention to the education of its people, especially the youth. The School Feeding Programme (SFP) is one of the strategies that can aid basic school enrolment and sustain education in the higher levels required for development.&#13;
The present study looks at the effect of the School Feeding Programme on basic education in the Greater Accra Region of Ghana. The need for the study emanates from many reports suggesting that the SFP is bedeviled with lots of challenges. These challenges include, but not limited to, the lack of funds, political patronage in the selection of caterers, and the inability to expand the programme to cover more public schools in the country. The study specifically examines the views of stakeholders on operations and management at the school level; assesses the effects of SFP on enrolment, attendance, retention, and completion rates of pupils, and identify the challenges facing the SFP.&#13;
The study relied on mixed method approach for the procurement of empirical data. SPSS and Stata were used to analyze the primary quantitative data, with Excel being used to produce the graphs. The qualitative data were transcribed, coded, and analyzed thematically, using Interpretive Phenomenological Analysis (IPA).The study found that the SFP motivates children to enroll, remain, and complete basic school. The lack of resources was found to constraint the caterers to provide good services.&#13;
&#13;
In general, the programme is a good one with the potential to boost education at the basic level towards the alleviation of poverty.</text>
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                <text>Doctor of Philosophy (PhD) in Business Administration&#13;
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                <text>Ghana Technology University Library&#13;
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                <text>May 2017</text>
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                <text> An Exploratory Study of the Application of Big Data in Organizations in Ghana.&#13;
&#13;
&#13;
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                <text>Stephane Nwolley Jnr</text>
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                <text>Since the 1880's, the generations ahead have strived to keep information to be used for predictions and analytics. The growth in this area led to the birth of the term Business Intelligence (BI). This notwithstanding from the introduction of the World Wide Web, the world of Information has been bludgeoned with a Variety of data (which includes not only text, but videos, audios and images) coming with High Velocity (so much speed that the traditional infrastructure is left behind trying to catch its breath) and such great Volume (requiring special infrastructure). It was discovered that about 95% of Data is lost every time while we use the minimal capabilities of traditional setups. This has led to the breaking of a new dawn in information analytics, and mining called Big Data with its characteristics as aforementioned fondly referred to as the 3vs of Big Data.&#13;
This study sets out to explore the use of Big Data in Ghanaian Organizations. The study looks at the environmental considerations of organizations in their processes of collecting relevant information to advance the objectives of their companies. It reviews the strategic implementation process and the factors of influence including those from external stakeholders. It also examines the factors that are present as possible barriers to the organization's adoption of Big Data.&#13;
Using qualitative and interpretive approach to answer the research questions, this study uses both social science and organizational study in a field that is largely about data science. Finally, the study introduces a model framework for the adoption of Big Data by Ghanaian Organizations and identifies relevant future studies in the complementary nature of Regulations and policies for the effective&#13;
adoption of Big Data.</text>
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                <text>Doctor of Philosophy (PhD) in ICT in Management</text>
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                <text>February 2018</text>
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                <text> Developing a Business Model for an ICT-led E-Agriculture in Ghana. &#13;
&#13;
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                <text>Salakpi von Yao Simeon &#13;
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                <text>The use of information and communication technology (ICT) tools has been applied in many disciplines, including agricultural sector. Business Model (BM) as an emerging area of research in strategic management over a decade ago, has been used by the researcher together with ICTs to boost value creation and capture; sustainability and traceability in the agricultural sector. The critical success factors and critical design issues in the domain of business models and their interdependencies related to E-Agriculture ecosystem were considered. The main purpose of this thesis is to contribute to the understanding of how business models can be defined, redefined, and applied in the agricultural sector as a strategic public management tool.&#13;
Consequently, the strong agreement as to the relevance of value creation within organizations, institutions, firms and sectors underlies existing business model literature is undisputable. In considering this context, agriculture is the primary economic growth engine for Ghana and strives to create and deliver value to citizens, businesses and other stakeholders in agriculture ecosystem.&#13;
The design, methodology and approach stemming from the multi-faceted applications of the business model concept, the researcher has conducted exploratory research targeting the application of current business model concepts and frameworks regarding agricultural sector in Ghana. The approach involves review of inter-disciplinary literature coupled with conducting empirical studies on ICT issues in Agriculture due to its influence on GDP growth of Ghana.&#13;
Findings for the study suggest that both Management and Farmers (crops, fisheries, animal husbandry, forestry and logging) appreciated the need for e-Agriculture (ICT in Agriculture) programme to be pursued and saw it very important to address bottle-necks in the agricultural sector as it brings among others effectiveness and efficiency.&#13;
The practical implications among others are that the World Summit on Information Society (WSIS) recommends implementation of e-Agriculture in all countries and this makes it unequivocally a useful BM model for agricultural sector worldwide. The proposed model contributes significantly to agricultural practitioners, academics, researchers among others.&#13;
Keywords: Business model, value creation, value capture, strategic management, Business system, Critical design Issues and Critical Success factors, Information communication for development (ICT4D) and e-Agriculture</text>
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                <text>Doctor of Philosophy (PhD) In ICT in Management &#13;
&#13;
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                <text>November, 2017</text>
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                <text>Dr. Stephen Asunka </text>
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                <text>Investigating Citizens’ Perspectives on Ghana’s Health Security Threat Preparedness.&#13;
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                <text>Gwendoline-Marie Omane-Brimpong Opoku&#13;
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                <text>This research discusses Citizens’ perspectives on health security threats in Ghana. The main objectives were to examine Citizens’ perspectives on Ghana’s preparedness towards managing health security threats; analyse existing measures and/or countermeasures for the recognition of health security threats as an early warning detection system; ascertain at the institutional level, regulatory frameworks and collaborations that exists between public health institutions and national security agencies for managing health security threats from a citizenry perspective and propose a citizencentric National Health Security Preparedness and Response model to mitigate against health risks and threats.&#13;
The work is framed within a knowledge and capacity perspective than a security vulnerability perspective. The mixed methods approach which focused on the research problem, using the pluralistic methods of data collection was adopted. Data was collected using interviews and a questionnaire with Likert scale items. Purposive and convenient sampling techniques were employed in the selection of participants and data was analysed using thematic and descriptive analyses. From the analyses, Citizens perceived a strong regulatory framework and institutional collaborations to respond and manage health security threats, however surveillance and detection systems as well as early warning and counter measures against health security threats need strengthening. The major recommendations are the need for a national health security policy, capacity building (including a health security workforce) as well as the development of surge infrastructure and education.</text>
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                <text>Examining the Implementation of the Community-Based Health Planning and Services Programme In the Ga East and West Municipalities. &#13;
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                <text>Matthew Kwame Edusei &#13;
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                <text>The community-based health planning and services (CHPS) programme was rolled out as a nationwide strategy to deal with the health challenges faced by Ghanaians, especially those in the rural communities, in the year 2000. However, more than a decade after its introduction, the CHPS programme is facing challenges with its implementation, particularly in the Greater Accra region. The objective of the study was to review the CHPS programme in the Ga East and West Municipal Assemblies and explore successes and constraints to its implementation in these districts. This was achieved by using an exploratory study design, which employed the dual approach of the quantitative and the qualitative methodology and involved the testing of four hypotheses which have been gleaned from the literature. The study found that in those places with on-going CHPS programmes, there is statistically significant evidence that: the implementation process is not flawed (p&lt;0.001), mobilization of resources for the programme is adequate (p&lt;0.001), the monitoring and evaluation of the programme is effective (p&lt;0.001) and the health status of the communities with functional CHPS has improved (p&lt;0.001). However, the study revealed that the major underlying factor limiting the successful implementation of the programme is the numerous chieftaincy disputes in the communities, which impede the community entry process of the CHPS programme. Also, the community health volunteers and the community health management committee members are not committed to the programme due to lack of financial support for their activities. The CHPS programme is making an impact in the communities; nevertheless, for a more effective realization of its objectives, it is recommended that the long community entry process be shortened and the volunteers be motivated with a token allowance to facilitate their activities to further improve healthcare delivery in the communities.</text>
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                <text>Doctor of Philosophy (PhD) in Health Care Management</text>
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                <text>Ghana Technology University Library</text>
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                <text> Assessing the Contribution of Rural Banks to Agribusiness Performance in Ghana. &#13;
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                <text>Samuel Bassah Quansah &#13;
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                <text>Agribusiness in Ghana is considered the catalyst for economic growth and poverty reduction. It is a business solution to rural poverty and food security if redistribution mechanisms work. The agribusiness initiative is both a strategy to accelerate development and a business solution to rural poverty and food security. Ghana’s vision is to make agribusiness a more profitable business entity to curb poverty and improve food security. It is based on this vision that the government of Ghana introduced banking systems in the rural areas (rural banking) to help the rural dwellers whose main economic activity is agriculture. Contributions from these rural banks will accelerate the performance of the agribusinesses thereby improving food security in the country. This study examined the influence of rural banks contributions on agribusiness performance in Ghana. The specific objectives of the study were to identify and assess the contributions of rural banks towards agribusiness, in relation to performance and food security in Ghana. These objectives were achieved through the various primary and secondary data collected from the respondents in the ten regions of Ghana. Each region was assigned 40 respondents or agribusinesses making a total of 400 agribusinesses in Ghana. The study revealed a positive relationship between rural bank’s contribution and agribusinesses’ performance. Although the agribusinesses are doing well, they face several challenges. However, in order to improve agribusiness performance, these challenges identified in the study have to be looked at.</text>
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                <text>Ghana Technology University Library</text>
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                <text>The Effect of Compliance/Noncompliance in Public Procurement Delivery: A Case Study of Selected Public Institutions in Ghana.&#13;
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                <text>Noble Kwadwo Agyapong&#13;
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                <text>In recent times, compliance in public procurement has become an issue of public attention and debate, as such has been subjected to reforms, restructuring, rules and regulations in many countries especially, West Africa. The aim of this study is to assess the impact of compliance/noncompliance on Public Procurement Delivery (PPD). From literature reviewed, a conceptual framework was constructed using compliance/non-compliance variables for Effective and Efficient Public Procurement Delivery (EEPPD). A mixed method approach (qualitative and quantitative) was adopted for this research. The data collected was then analyzed using SPSS version 20. Kendall Tau correlation was further used to establish the relationship between the compliance/non-compliance variables and a hypothesis test was conducted using Chi-Square. The study found out that, Political Interference had a negative impact on Value for Money, Fairness and Transparency. However, for Media Publicity, Professionalism, Organizational Culture, Familiarity with Rules and Regulations as well as Effective Monitoring the effect was positive on Value for Money, Fairness and Transparency. Additionally, Political Interference and Media Publicity had a negative and weak correlation on Value for Money. Correlation between Political Interference and Professionalism was positive and weak on Value for Money and Transparency with same results for correlation between Political Interference and Familiarity with Rules and Regulations on Value for Money. Political Interference and Organizational Culture however reported a negative and neutral correlation on Value for Money but positive and weak on Fairness.&#13;
The study therefore recommended that, this model be operationalized due to its robustness to measure and test the efficacy of the objectives outlined in the Public Procurement Act.</text>
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&#13;
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                <text>An Analysis of Supply Chain Management Practices on Organizational Performance in the Pharmaceutical Industry in Ghana: A Survey of Some Selected Pharmaceutical Firms in Accra.&#13;
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                <text>Musah Osumanu Doumbia&#13;
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                <text>The main aim of the study was to investigate the effects of Supply Chain Management practices (SCM) on organizational performance of pharmaceutical firms in Accra, the capital city of Ghana. The research objective was to examine the relationship between SCM practices and organizational performance.Based on the review of literature, various SCM practices and performance metrics were identified. This study relied on questionnaire and interview to elicit data from 119 pharmaceutical firms and 4 senior managers respectively . The data was analyzed using both Partial Least Square (PLS) based Structural Equation Modelling and Nnivo 12 softwares. The findings indicated a significant positive relationship between SCM practices and organizational performance of pharmaceutical firms in Accra. Results from the study suggest that strategic purchasing, customer relationship management, strategic supplier relationship, information sharing and internal lean practices are significant predictors of organizational performance. The mediating roles of customer responsiveness and delivery dependability were also explored. The findings were discussed in the context of previous research and theoretical implications drawn. It also provides managerial insights and implications for both academics and&#13;
managers to gain better understanding of supply chain management in general and more specifically supply chain management practices as it relates to the Ghanaian pharmaceutical industry.</text>
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