GCTU's Digital Collections - available under the Creative Commons Attribution-Share Alike License
This repository archives digital artifacts that represent GCTU's scholarly output. It is a platform for collecting, preserving and disseminating GCTU's digital collections and services that the institution offers to members of its community and the general public. Most items are thus publicly accessible, but the download and use of such materials must be in conformity with general intellectual property rights policies.
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Service Innovation and Management: Digitalization, Service Infusion and Customer Experience
This open access book investigates how digitalization and service infusion are changing service provision and the customer experience. It highlights…
Introduction to AI and Ethics in Higher Education
This work examines the implications of AI on ethics, and vice versa, in higher education. It discusses these issues from the perspectives of students,…